Indore 311

Name: Indore 311
Rating: 3.2 (8883 reviews)
Author: Civic Solutions Pvt. Ltd.

By: Civic Solutions Pvt. Ltd.

Indore 311 app encourages citizens of Indore

Features & Capabilities

Indore 311 is a user-friendly Chrome extension designed to empower the citizens of Indore to connect directly with their community leaders. It allows users to report non-emergency neighborhood issues such as malfunctioning street lights, garbage dumping, and sewer problems quickly and efficiently.

Beyond reporting, Indore 311 offers 24/7 emergency helpline access for critical services including fire, ambulance, and police. The extension also provides GPS-enabled "What's Near Me" features to find local utilities and services like electricity, property tax information, and estate details. Built on Open311 protocols and APIs, Indore 311 simplifies how citizens engage with municipal services, making it an essential tool for community involvement and neighborhood improvement.

User Growth & Download Statistics

App Community

By:

Civic Solutions Pvt. Ltd.

Downloads:

1,071,810 2.70K

Rating:

3.20

(8,883) 1 ratings

Version:

0 Last updated: 2026-06-02

Publisher country:

Email:

in*****@everythingcivic.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 64,287 ▼ 114

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Civic Solutions Pvt. Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.everythingcivic.indore

Email:

in*****@everythingcivic.com

User Reviews

Multiple users report poor complaint handling, with issues often unresolved or closed prematurely. The app suffers from instability, login and session problems, and poor UX design, making it difficult to register and track complaints. Some services like birth certificate processing are slow and inaccurate with no correction options. Despite these problems, a few users appreciate that some complaints (e.g., street light issues) get resolved quickly, highlighting the app's potential for civic engagement.

Pros

Allows citizens to file complaints and reach civic bodies for municipal issues.
Facilitates resolution of some issues, such as street light repairs, within a short time (less than 24 hours).
Initiative promotes interaction between citizens and Indore municipal corporation.

Cons

Complaints often go unresolved or are closed without resolution or confirmation.
App frequently crashes, logs the user out, or fails during complaint registration.
User verification and login process is problematic, with repeated OTP requests and invalid phone number errors.
Application interface is poorly designed with no option to upload multiple photos or videos, no option to view complaint details, and missing features like complaint follow-up or reaction.
Long delays and inaccuracies in services such as birth certificate issuance; no effective support or complaint redressal in app.

Recent reviews

No one take care of complaint it's been 3 days supervisor is not accepting calls,no revert back in app message, no revert back directly from the supervisor. Poor aap

Lu*****, 2025-01-12

Unable to register complaint. After filling the details when I press the shikayat dark karein button, it says session expired everytime. Please have a look and atleast give a phone helpline tonregister complaint