Features & Capabilities

Citibank HK's enhanced Citi Mobile App delivers faster loading, cleaner navigation, and a stronger security focus for Hong Kong customers. View all accounts in one panel, access wealth management tools, and make transfers with FPS easily.

Manage your credit card, receive real-time security alerts, adjust settings, and use the HELP tab for quick answers. We welcome feedback to help us keep improving.

User Growth & Download Statistics

By:
CITIBANK (HONG KONG) LIMITED
Rating:
4.80
(1,522)
Version:
8.8.3 Last updated: 2026-05-19
Version code:
885620104
Creation date:
2010-06-04
Compatible devices:
Size:
528.21MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
CITIBANK (HONG KONG) LIMITED
Apple Apps Store
https://apps.apple.com/us/app/citibank-hk/id373717372
Website:
http://www.citibank.com.hk

User Reviews

Users largely praise the Citibank HK iOS app for being convenient and user-friendly, with features that save trips to the bank and support international transfers. The app is seen as a capable, global banking tool with good service. However, repeated issues across reviews center on login/authentication reliability, post-update instability (UI loading and performance), missing FPS payment features (QR scanning), onboarding friction, and concerns about fees. Overall, many users find value in it when it works, but ongoing reliability and UX issues limit consistent satisfaction.
Pros
  • Convenient and user-friendly app experience.
  • Efficient international/global transfers.
  • Saves trips to the bank and boosts productivity.
  • Perceived good service and support.
Cons
  • Frequent login/authentication failures (Face ID / sign-in) and reliability issues.
  • App instability and slow performance after updates (startup/loading issues and unclear error messages).
  • FPS payments issues, including missing QR code scanning for FPS.
  • Onboarding and account opening flow is cumbersome with ID and industry selection problems.
  • Concerns about trading fees and perceived higher costs compared with other banks.
Recent reviews
I can’t log in to view my account on the app after Face ID.
by Po*****, 2026-02-15

A very convenient user friendly app. Thanks a lot Citi. You guys are always great.
by Tr*****, 2025-11-12

Transferring money overseas from CITIBANK Hongkong couldn’t be any better. It is immensely efficient. THANK YOU.
by Bu*****, 2025-10-27
View all user reviews ›

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