HSBC HK Mobile Banking

Name: HSBC HK Mobile Banking
Rating: 4.7 (11923 reviews)
Author: HSBC Global Services (UK) Limited

By: HSBC Global Services (UK) Limited App

All-in-one financial services

Overview

Version:

3.73.5

Last updated: 2026-08-12

Ranking

#16,011 ▲ 23

Overall

Features & Capabilities

HSBC HK Mobile Banking is a secure, all-in-one financial app designed for Hong Kong customers. It enables eligible new customers to open accounts without visiting a branch, offers secure login with biometric verification and the Mobile Security Key, and supports FPS-based payments to friends and merchants. Users can view balances across accounts, credit cards, insurance, and MPF, review investments, and receive push notifications for eStatements, eAdvices, FPS transfers, and card reminders. The in-app "Chat with us" feature provides 24/7 support, and HSBC Life Well+ can sync with Apple Health where available. Designed for use in Hong Kong and regulated accordingly.

User Growth & Download Statistics

App Payments Privacy & Security

By:

HSBC Global Services (UK) Limited

Rating:

4.70

(11,923) 27 new ratings

Version:

3.73.5 Last updated: 2026-08-12

Version code:

889435403

Creation date:

2016-12-07

Compatible devices:

Size:

909.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-27

Compare stats and ranking:

Ranking

# 16,011 ▲ 23

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

HSBC Global Services (UK) Limited

Apple Apps Store

https://apps.apple.com/us/app/hsbc-hk-mobile-banking/id1164066737

Website:

https://www.hsbc.com.hk/mobilebanking

User Reviews

Overall sentiment is negative due to frequent crashes, startup failures, and update-related issues. Users report the app gets stuck on the logo screen and cannot open, with compatibility problems across iOS versions. Usability and navigation are seen as poor, and some transfer workflows are awkward or incomplete. A minority appreciate HSBC's trust, and note the app's global reach and basic usefulness, but stability remains a major concern.

Pros

Simple and easy to use
Large, trusted bank (HSBC) with reliability
Available in many countries / broad availability

Cons

Frequent crashes or cannot open the app on startup
Crashes after updates / logo screen crash
Incompatibility with iOS versions causing launch failures
Poor usability and confusing navigation / layout issues
Slow loading of pages and transfers / performance problems

Recent reviews

線上對話老是發生錯誤客服也不等人進來人都跑了

by hf*****, 2026-08-13

Iphone 11 users cannot see full screen when accessing insurance policy details. It now has a colored photo graphics instead of purely text format. I can only see all white on the screen with 1/8 marketing ad photo on top of screen. Very bad app update version. Please revert to all text script for insurance policy section. Thank you