HSBC Malaysia

Name: HSBC Malaysia
Rating: 4.8 (1030 reviews)
Author: HSBC Global Services (UK) Limited

By: HSBC Global Services (UK) Limited App

Simple and secure banking

Overview

Version:

3.70.0

Last updated: 2026-05-28

Ranking

#57,398 ▼ 189

Overall

Features & Capabilities

HSBC Malaysia Mobile Banking brings your financial life to your fingertips. From digital wealth capabilities like Digital Investment Account Opening, EZInvest, Risk Profile Questionnaire, Personal Wealth Planner, Insurance Dashboard, and FX on Mobile, you can begin or manage investments and view portfolio details securely with HSBC Malaysia. The app also highlights digital wealth insights to help you make informed decisions, within a secure mobile environment designed for HSBC customers.

For everyday banking, enjoy digital account opening, secured transactions with Mobile Security Key and biometrics, quick Secure Logon, eStatements, real-time account viewing, and versatile money transfers (local/foreign, DuitNow, JomPAY, Global Money Transfer). Additional features include 3D Secure Mobile, push notifications, Travel Care, Mobile Chat, and accessibility optimizations. Credit card tools like rewards redemption, Cash Instalment Plans, Balance Conversion Plans, Block/Unblock, and Wallet Provisioning are supported. This app is intended for use in Malaysia by HSBC Malaysia and HSBC Amanah customers and regulated by Bank Negara Malaysia.

User Growth & Download Statistics

App Investing Payments Privacy & Security Accessibility

By:

HSBC Global Services (UK) Limited

Rating:

4.80

(1,030) 3 new ratings

Version:

3.70.0 Last updated: 2026-05-28

Version code:

885662696

Creation date:

2018-12-08

Compatible devices:

Size:

438.22MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 57,398 ▼ 189

Other platforms

HSBC Malaysia (v3.68.0)

857,746 4.64

(44,378)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

HSBC Global Services (UK) Limited

Apple Apps Store

https://apps.apple.com/us/app/hsbc-malaysia/id1437876264

Website:

https://www.hsbc.com.my/ways-to-bank/mobile-banking/

User Reviews

Overall, users praise the app for being user-friendly, fast, and secure, noting it is a major improvement over older versions with a soft token and active fraud checks. However, many reviews repeatedly complain about missing functionality: cannot transfer to other banks (DuitNow only), cannot add new payees in-app, and lack of parity with the website. Login reliability and biometrics (FaceID) issues are also frequent. The main opportunity is to expand features and achieve parity with the desktop/website while preserving security and usability.

Pros

User-friendly and fast
Big improvement over older versions; soft token replaces hard token
Strong security with proactive fraud checks
Good service quality

Cons

Missing major features: no interbank transfers (IBFT/GIRO); only DuitNow
Cannot add a new payee via the mobile app
Lack of parity with website/desktop; limited functionality
Frequent login/authentication problems (loading accounts, PIN prompts)
Biometric login (FaceID) not working

Recent reviews

What’s with the chat page refusing to load? Chat page doesn’t work on web page and it stops working on this app?! So customer service is unavailable now