Hang Seng Personal Banking

Name: Hang Seng Personal Banking
Rating: 1.8 (87 reviews)
Author: Hang Seng Bank Limited

By: Hang Seng Bank Limited App

Simple & Secure Mobile Banking

Overview

Version:

26.14

Last updated: 2026-07-03

Ranking

#229,953 ▼ 1,714

Overall

Features & Capabilities

Hang Seng Personal Banking delivers a secure, feature-rich mobile banking experience for everyday banking needs. Open accounts, view balances, transfer funds in real time via FPS, pay bills, deposit cheques, and access e-Statements — all without visiting a branch.

Personalise your experience with quick-access panels, receive tailored push notifications, book a branch visit, and enjoy 24/7 support via Live Chat and HARO. Stay informed with market data and manage investments, cards, and time deposits in one convenient app.

User Growth & Download Statistics

App Privacy & Security Payments Data Investing

By:

Hang Seng Bank Limited

Rating:

1.80

(87)

Version:

26.14 Last updated: 2026-07-03

Version code:

887565486

Creation date:

2015-10-12

Compatible devices:

Size:

774.03MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 229,953 ▼ 1,714

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hang Seng Bank Limited

Apple Apps Store

https://apps.apple.com/us/app/hang-seng-personal-banking/id1039256353

User Reviews

The reviews primarily highlight reliability and performance problems. Top negatives include forced, lengthy app updates; persistent slowness and loading delays; frequent login/authentication errors with network issues; crashes on launch; and regional limitations restricting use outside Hong Kong. A few notes praise basic functions and the UI, but these are overshadowed by the pervasive instability and access limitations.

Pros

Basic banking functions (viewing balances, transfers) are present and reportedly usable when the app is functioning.
UI is visually appealing/nice in at least some reviews.
The app provides core banking features commonly expected from a mobile banking app.

Cons

Forced app updates: users report long wait times, inability to use the app during updates, and update loops.
Severe performance problems: slow launches, lag, constant loading screens, and overall laggy behavior.
Frequent login/authentication issues with error messages and network-related problems, sometimes preventing access to accounts.
Crashes or instability on startup, making the app unusable for some users.
Not usable outside Hong Kong / regional availability issues, complicating access for international users and adding UX difficulties.

Recent reviews

完全login唔到！每次輸入完帳戶密碼就彈出error，顯示我的網絡問題！我連YouTube都睇到呀！有乜可能係我網絡問題啊？！出問題就賴用戶！就算kill左個app重新打開重新登錄，即使登陸成功，當我點查看所有戶口，或轉賬，都係顯示我的網絡問題！食屎啦！搞到我連自己帳戶都查唔到！又過唔到數！我點找卡數啊！呢個問題已經唔止出現一次啦！仲要投訴無門！咁大間銀行做啲嘢出嚟咁垃圾咁！