Citi Mobile®

By: Citibank

A Banking App Designed for You

Features & Capabilities

Citi Mobile® delivers a comprehensive, secure mobile banking experience within a Chrome extension. It supports opening checking or savings accounts, card replacement, quick account overviews with Snapshot, Zelle payments, mobile check deposits, and locating fee-free ATMs.

Smarter tools bundle external account aggregation, spending insights, bill management, and the ability to view your FICO score. Security features include Citi Quick Lock, PIN reset, biometric sign-in, configurable alerts, and privacy notices to protect your information.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Citibank

Rating:

4.90

(3,889,034) 6,098 new ratings

Version:

9.95.1 Last updated: 2026-05-29

Version code:

886224630

Creation date:

2009-01-24

Compatible devices:

Works as Safari extension:

Size:

339.67MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 91 ▲ 1

Other rankings

#7 in discover keyword 36

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Citibank

Apple Apps Store

https://apps.apple.com/us/app/citi-mobile/id301724680

Website:

http://www.citibank.com

User Reviews

User reviews are overwhelmingly negative about Citi Mobile on iOS, focusing on login/access issues, broken core functions like payments and flight bookings, frequent disruptive updates, limited iPad support, and weak customer support. A minority note basic functionality and occasional reliability when the app is working, but overall reliability and UX are major concerns.

Pros

Shows me everything I need to keep up with my account.
I haven’t any problems with app, paying bills or just checking account.
The app works well enough.
Offers basic banking functions like viewing balances and paying bills when functioning.

Cons

Frequent login/access failures or the app won’t open/sign in (error messages, temporary delays).
Cannot perform key tasks online through the app (e.g., paying online, booking flights; some buttons don’t work) and often requires calling instead.
Frequent updates force re‑entry of passwords/Face ID and re‑sync, disrupting use.
App not optimized for iPad and feels designed for iPhone; poor cross‑device experience.
Poor customer support and slow response times (long wait on calls, no in‑app chat).

Recent reviews

The Citi flex pay option was not eligible on my most recent Costco purchase and chatted on the mobile app to find out why and they just repeated the verbiage that is on the flex pay page with no resolution so when I called I spoke to a Kelsey who was rude and talked over me and tried to convince me that the only resolution was closing my account without offering any possible reconciliation and had no idea if there was a retention department or not. Then when I asked to talk to supervisor and asked again repeatedly for her to stop talking over me she hung up the call.I am writing corporate that that’s who they have representing their company. I have pulled all CDS and will look into canceling my Costco membership since they are associated with Citi bank and will out open any new accounts with them.