Citizens Bank Mobile Banking

Name: Citizens Bank Mobile Banking
Rating: 4.8 (736853 reviews)
Author: Citizens Bank, N.A.

By: Citizens Bank, N.A. App

Finance

Overview

Version:

26.16

Last updated: 2026-08-20

Ranking

#561

Overall

Features & Capabilities

This Chrome extension gives quick access to Citizens Bank Mobile Banking features from your browser. You can view real-time balances and recent activity, freeze or unfreeze debit cards, and deposit checks with mobile capture for same-day credit on deposits made by 10 pm ET. You can also transfer funds between Citizens accounts or to non-Citizens accounts, and send money securely with Zelle.

Pay all your bills in one place, review payment history, and manage payments. The extension supports the Citizens Bank Online Guarantee for protection. Disclosures apply to Zelle transfers: both parties must have eligible accounts and transfers are typically completed in minutes.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Citizens Bank, N.A.

Rating:

4.80

(736,853) 49 new ratings

Version:

26.16 Last updated: 2026-08-20

Version code:

890014227

Creation date:

2010-09-17

Compatible devices:

Size:

324.36MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 561

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Citizens Bank, N.A.

Apple Apps Store

https://apps.apple.com/us/app/citizens-bank-mobile-banking/id388082488

Website:

http://www.citizensbank.com/online-and-mobile-banking/apps.aspx

User Reviews

User reviews show a mixed experience: many praise the updated UI, faster performance, and reliable login, but frequent updates, a contentious redesign, and persistent login and payments issues harm usability. Additional concerns include lack of multi-profile support and missing features like widgets. Overall, improved usability in some areas coexists with ongoing stability and feature gaps that lead some users to consider alternatives.

Pros

Improved UI/UX with a cleaner layout and faster navigation.
Biometric login with Face ID support, making login quicker and easier.
Increased reliability and fewer crashes compared to earlier versions.
Balances and account information presented as up-to-date and easy to view.

Cons

Frequent app updates required, with new releases often introducing bugs.
Negative reception to the redesign/new layout and how it affects usability.
Ongoing sign-in and authentication issues, including login failures and biometric glitches.
Problems with payments and bill pay, including payments not appearing and difficulty paying bills.
Lack of multi-profile support within the app.

Recent reviews

Not true anymore : All perfect. Don't upgrade what works perfect !!! Update 08/08/26 : they force you to update, even you're fully satisfied with old version.

by Vr*****, 2026-08-08

This app has broken AI chat, broken face ID, won’t let you save username or it fails to authenticate with username and pw. It’s by far the worst banking app I’ve used to date.