Overview

Rating:
4.80 −14
(737,047)
Version:
26.13.0
Last updated: 2026-07-09
Ranking
#554 ▼ 1
Overall

Features & Capabilities

This Chrome extension gives quick access to Citizens Bank Mobile Banking features from your browser. You can view real-time balances and recent activity, freeze or unfreeze debit cards, and deposit checks with mobile capture for same-day credit on deposits made by 10 pm ET. You can also transfer funds between Citizens accounts or to non-Citizens accounts, and send money securely with Zelle.

Pay all your bills in one place, review payment history, and manage payments. The extension supports the Citizens Bank Online Guarantee for protection. Disclosures apply to Zelle transfers: both parties must have eligible accounts and transfers are typically completed in minutes.

User Growth & Download Statistics

By:
Citizens Bank, N.A.
Rating:
4.80
(737,047)
14 ratings
Version:
26.13.0 Last updated: 2026-07-09
Version code:
888032857
Creation date:
2010-09-17
Compatible devices:
Size:
306.29MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Ranking

Other platforms

Android
Citizens Bank Mobile Banking (v26.12.0)
3,475,610 4.72 (157,576)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Citizens Bank, N.A.
Apple Apps Store
https://apps.apple.com/us/app/citizens-bank-mobile-banking/id388082488
Website:
http://www.citizensbank.com/online-and-mobile-banking/apps.aspx

User Reviews

User reviews show a mixed experience: many praise the updated UI, faster performance, and reliable login, but frequent updates, a contentious redesign, and persistent login and payments issues harm usability. Additional concerns include lack of multi-profile support and missing features like widgets. Overall, improved usability in some areas coexists with ongoing stability and feature gaps that lead some users to consider alternatives.
Pros
  • Improved UI/UX with a cleaner layout and faster navigation.
  • Biometric login with Face ID support, making login quicker and easier.
  • Increased reliability and fewer crashes compared to earlier versions.
  • Balances and account information presented as up-to-date and easy to view.
Cons
  • Frequent app updates required, with new releases often introducing bugs.
  • Negative reception to the redesign/new layout and how it affects usability.
  • Ongoing sign-in and authentication issues, including login failures and biometric glitches.
  • Problems with payments and bill pay, including payments not appearing and difficulty paying bills.
  • Lack of multi-profile support within the app.
Recent reviews
I love this app!! But one of the recent updates no longer shows the pending balance on my credit Card. I used that balance… kept me from having to use the calculator.
by Lm*****, 2026-05-29

Basic features like real-time security alerts when money is deposited or withdrawn by sms are missing.
by Sh*****, 2026-05-29
View all user reviews ›

Best Citizens Bank Mobile Banking Alternatives

Here are some Apple apps that are similar to Citizens Bank Mobile Banking: