Overview

Features & Capabilities

The Citizens Bank & Trust Mobile App lets online banking customers manage finances anytime, anywhere. Fast, secure, and convenient, it provides tools to view balances, search transactions, transfer funds between accounts, pay bills, send money with Zelle, deposit checks, and locate nearby branches and ATMs with GPS, all while using Touch ID or Face ID for secure sign-in.

With features like bill payments, quick transfers, secure mobile deposits, and location-based services, this app brings comprehensive banking to your mobile device, empowering you to handle everyday banking needs securely and efficiently.

User Growth & Download Statistics

By:
Citizens Bank and Trust AL
Rating:
4.90
(1,521)
6 new ratings
Version:
25.2.0 Last updated: 2026-04-21
Version code:
884447151
Creation date:
2022-03-21
Compatible devices:
Size:
78.05MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Other platforms

Android
Citizens Bank and Trust AL (v25.2.0)
7,470 4.58 (143)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Citizens Bank and Trust AL
Apple Apps Store
https://apps.apple.com/us/app/citizens-bank-and-trust/id1609625789

User Reviews

Reviewers generally praise the Citizens Bank app for ease of use and intuitive navigation, plus friendly, real-person support and an overall positive view of the bank. However, recurring concerns center on login/authentication problems (can't login, Face ID validation, password prompts) and reliability issues (crashes, being logged out). A few notes mention feature changes (such as widget removal after iOS 18). Overall, the app is well-liked for simplicity and service, but access and stability need improvement.
Pros
  • Easy to use app with intuitive navigation
  • Friendly, helpful customer service with real people
  • Overall positive sentiment about Citizens Bank and its app
Cons
  • Login/authentication issues (can't login, Face ID problems, frequent password prompts)
  • App instability and reliability problems (frequent crashes, being logged out)
Recent reviews
Great hometown bank with friendly staff. The app is easy to use which matters when your my age :)
by He*****, 2026-04-08

I love banking with Citizens Bank. The service is amazing. You actually get to deal with people and not automated service.
by ba*****, 2025-09-14
View all user reviews ›

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