Citizens Access

Name: Citizens Access
Rating: 4.9 (10940 reviews)
Author: Citizens Bank, N.A.

By: Citizens Bank, N.A. App

Finance

Overview

Version:

5.37.0

Last updated: 2026-06-30

Features & Capabilities

Citizens Access is a secure Chrome extension that lets you manage money anytime, anywhere. It provides 24/7 access to your CD and Savings accounts, quick views of account summaries and statements, transaction history, and easy transfers between accounts.

User Growth & Download Statistics

App Privacy & Security

By:

Citizens Bank, N.A.

Rating:

4.90

(10,940) 74 new ratings

Version:

5.37.0 Last updated: 2026-06-30

Version code:

887444952

Creation date:

2022-06-03

Compatible devices:

Size:

68.97MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 16,701 ▼ 336

Other rankings

#39 in free access keyword 39 ▲ 4

Other platforms

Citizens Access (v5.36.0)

48,057 4.78

(2,474)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Citizens Bank, N.A.

Apple Apps Store

https://apps.apple.com/us/app/citizens-access/id1588115413

Website:

https://www.secure.citizensaccess.com/Citizens/home

User Reviews

Users praise Citizens Access for ease of use and savings interest, but cite frequent reliability problems—login freezes, identity verification issues, and accounts not loading—along with frustration over new-customer promos. Overall usability is strong, but reliability issues hinder consistent usage.

Pros

Easy to use and user-friendly interface
Earns interest on savings / competitive rates
Reliable transfers and deposits; secure service
Pleasant overall experience; easily accessible app

Cons

Persistent login failures and app freezes (login unavailable, 2FA issues)
Identity verification flow bugs and reliability issues (app stuck verifying identity)
Some users see accounts not loading or not appearing in the app
Promotions favoring new customers over existing customers

Recent reviews

Citizens Access allows only ACH transfers, so if you think you might ever need access to your money in fewer than 2-4 business days, stash your cash elsewhere.