Citizens Pay

Name: Citizens Pay
Rating: 4.9 (13986 reviews)
Author: Citizens Bank, N.A.

By: Citizens Bank, N.A.

Finance

Features & Capabilities

Citizens Pay keeps your finances at your fingertips with 24/7 secure mobile access, paperless PDF statements, and easy balance and history checks.

Schedule one-time payments, enable Auto Pay for monthly installments, and stay on top of your finances from anywhere.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Citizens Bank, N.A.

Rating:

4.90

(13,986) 69 new ratings

Version:

4.21.0 Last updated: 2026-05-18

Version code:

881161436

Creation date:

2022-10-27

Compatible devices:

Size:

117.78MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 14,099 ▼ 44

Other platforms

Citizens Pay (v4.19.1)

107,593 4.74

(4,014)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Citizens Bank, N.A.

Apple Apps Store

https://apps.apple.com/us/app/citizens-pay/id1641778457

Website:

https://www.citizensbank.com/HomePage.aspx

User Reviews

User reviews show a split experience: many users find Citizens Pay easy to use and convenient with flexible autopay options, while a large number report severe reliability problems. Common negatives include persistent bugs (crashes, freezes, login errors), sign-up/verification issues, and unresponsive support. Some users do experience a smoother setup and usable service after account creation, but across reviews the overall sentiment is mixed due to ongoing outages and onboarding friction.

Pros

Easy to use with a simple interface.
Flexible payment options, including autopay and paying early.
Convenient for paying bills and managing payments once the account is set up.

Cons

Frequent glitches, crashes, freezing, and login issues.
Sign-up and verification problems (wrong codes, mismatched information, Safari issues).
Poor or unresponsive customer service.
Reliability issues across devices and browsers (website problems and compatibility issues).

Recent reviews

I’ve never had an app glitch as badly, as thoroughly, or as consistently as this one. Constant error messages, telling me I have no balance when I definitely do and am actively trying to pay it, and telling me my password was incorrect and locking me out when I was literally using my own face. I tried deleting and reinstalling but no dice. The website on my laptop is just as bad. The only thing that works is the website via my phone. I’ve never had to work so hard just pay someone money in my life.