Presbyterian myPRES

Name: Presbyterian myPRES
Rating: 3.1 (102 reviews)
Author: Presbyterian Healthcare Services

By: Presbyterian Healthcare Services

Medical

Features & Capabilities

Presbyterian myPRES is a secure mobile app that helps members manage coverage and care on the go. Access care, find doctors, view claims, and keep a digital health card handy.

The app also provides secure messaging with health plan experts for quick answers about benefits, care coordination, billing, and more—directly from your phone.

User Growth & Download Statistics

App Privacy & Security Communication Data

By:

Presbyterian Healthcare Services

Rating:

3.10

(102) 0.10

Version:

2.26.2 Last updated: 2026-06-09

Version code:

886714646

Creation date:

2022-12-02

Compatible devices:

Size:

83.72MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 172,720 ▲ 1,015

Other platforms

Presbyterian myPRES (v2.26.2)

39,478 3.81

(158)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Presbyterian Healthcare Services

Apple Apps Store

https://apps.apple.com/us/app/presbyterian-mypres/id1636367532

Website:

https://www.phs.org

User Reviews

Overall, users report Presbyterian myPRES as unreliable and frustrating. While it offers centralized access to MyChart data, insurance cards, and claims, repeated crashes, slow loading, and a buggy messaging system undermine its usefulness. Major pain points include login/update failures, unreliable notifications, and difficulty with scheduling or receiving timely messages. Some positive notes mention friendly support and easy access to information, but reliability and UX improvements are top priorities.

Pros

Centralized access to health information (MyChart, insurance cards, and claims) in one place.
Easy to find and manage health information within the app.
Some reviewers report friendly and helpful tech support staff.

Cons

Frequent crashes, freezes, and very slow performance.
Messaging system is unreliable; urgent messages may be missed or ignored.
Login/update/authentication issues prevent access (update loops, sign-in problems).
Notifications do not reliably alert about messages or appointment openings.
MyChart/scheduling data are buggy or not up to date, affecting appointments and billing.

Recent reviews

This app almost never opens on the first try. If it is trying to open but looks fuzzy or out of focus it’s not going to open. You have to close it and try again which sometimes works but often takes several attempts. Navigation can be challenging with many dead ends where after you get to a certain page there’s no way back to the previous page and you have to close the app just to return. Some pages load with ridiculously minuscule text, like the “please wait while your page is loading” notification.

by Mo*****, 2026-05-19

Generally speaking, I can accomplish what I need to however, it needs updating & serious improvements. I have never used the app once where I didn’t have some kind of issue. Most importantly, the entire messaging system (whether it has to do w/ the app or not) needs immediate attention. I ended up having to go into my providers office as I was completely out of my RX, had already stated in multiple messages that it was urgent & upon speaking reception I was informed nobody had even seen or acknowledged that a message was sent. That is a serious problem. I have never not once in my life been the person to demand attention & refuse to leave but had I not done that, I’d still be waiting for my RX to be sent to the pharmacy. This could have resulted in a relapse of my sobriety & that… is maddening. The messaging system has def been a problem for me before but this time broke my heart. I still cannot believe how it could have literally affected & possibly even cost me MY LIFE. Please improve the messaging system. This must be a priority & should be taken very seriously. Please.

by Me*****, 2026-04-29

Ever since they updated to this app, it is massively massively buggy, and need serious help. I have tried to leave a message with technical support, which you leave a phone number and you’ve gotta wait for a call back. I’ve been trying for weeks now to get my chart to work in this new app, which is where it took me when I tried to open my chart and it is horrible. It is absolutely horrible and the developers of this seriously need to look at it. Please fix it or put my chart back.