Overview

Rating:
4.10 −1
(390)
Version:
10.1.17
Last updated: 2026-04-16
Ranking
#92,706 ▼ 730
Overall

Features & Capabilities

Asurion is a utilities app designed to streamline protection plans and tech support. It lets you file claims, track repairs and replacements, and access expert help with ease.

You can chat with Asurion Experts, troubleshoot device issues, and easily view protection benefits and setup tips for OS upgrades and device configuration.

User Growth & Download Statistics

By:
Asurion Mobile Applications Inc
Rating:
4.10
(390)
1 ratings
Version:
10.1.17 Last updated: 2026-04-16
Version code:
884508916
Creation date:
2022-01-25
Compatible devices:
Size:
40.94MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Ranking

Other platforms

Android
Asurion (v10.1.17)
192,240 2.88 (611)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Asurion Mobile Applications Inc
Apple Apps Store
https://apps.apple.com/us/app/asurion/id1524530702
Website:
https://asurion.com/

User Reviews

Overall, reviews show major issues with the app and claims process, including login problems, claim submissions failing, and frequent denials. Customers also report poor, hard-to-reach support, delivery delays for replacements, and price increases. A minority note some positives like coverage and repair service, but usability and claim handling drive most frustration.
Pros
  • Insurance coverage is praised by some users.
  • Some reviewers report good repair service by technicians.
  • Auto-pay monthly payments are easy.
Cons
  • The app and claims process are frequently broken: login loops, account issues, and failed claim submissions.
  • Many reviews report claims being denied with unclear or inconsistent reasons.
  • Customer service is hard to reach, with long holds and slow responses.
  • Delivery/replacement timing is unreliable, with cancellations or rescheduling and missing deliveries.
  • Pricing changes and high deductibles are not clearly disclosed.
Recent reviews
We all know that insurance is a “for profit business” and this app is just another waste of time for the user. Lots of simple login options don’t work and left stranded waiting to file a claim. Pure junk, delete and shame on the developer for making such a garbage app.
by mo*****, 2026-07-03

Their advertising on Amazon shows coverage from day one from accidental damage, but that is limited to specific products only and since this product is not covered by accidental damage, it should not have been sold with it. The coverage proved to be of no value.
by ll*****, 2026-06-25
View all user reviews ›

Best Asurion Alternatives

Here are some Apple apps that are similar to Asurion: