Asurion

Name: Asurion
Rating: 2.7821782 (605 reviews)
Author: Asurion Mobile Applications, LLC.

By: Asurion Mobile Applications, LLC.

Help and support for your technology is just a tap away.

Features & Capabilities

The Asurion Chrome extension offers seamless management of your technology protection plans and support services. Easily file claims, track device repairs or replacements, and chat with expert support directly through the extension. Users can troubleshoot mobile devices and home technology issues, access their protection plan benefits, and receive proactive technology tips to optimize device setup and updates.

Designed to simplify tech care, Asurion helps users get the most out of their devices with quick, convenient assistance whenever needed. Whether dealing with repairs or seeking guidance on upgrades, the extension brings helpful resources and expert support right to your browser.

User Growth & Download Statistics

App

By:

Asurion Mobile Applications, LLC.

Downloads:

189,746 810

Rating:

2.78

(605) 0.03

Version:

10.1.17 Last updated: 2026-04-14

Version code:

305017102

Creation date:

2022-01-26

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

45.01MB

Email:

ap*****@asurion.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 158,928 ▲ 116

Other platforms

Asurion (v10.1.17)

4.10

(390)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Asurion Mobile Applications, LLC.

Google Play Store

https://play.google.com/store/apps/details?id=com.asurion.asurionapp

Email:

ap*****@asurion.com

Website:

https://www.asurion.com/asurion-app-privacy/

User Reviews

The Asurion Android app is often criticized for a broken user experience: login issues, slow navigation, and limited claims management, with many users reporting denial of claims and poor communication. The app does, however, offer a centralized hub for coverage and shows some positive support experiences, but overall reliability and usability need significant improvements.

Pros

Central hub for multiple Asurion coverages in one app
Some users report positive, accommodating customer support
Basic visibility of benefits and ability to start claims within the app

Cons

Frequent claim denials with little or vague feedback and slow processing
Persistent login/sign-in problems and overall unstable, laggy performance
Limited app functionality for claims (cannot view status or manage claims; form uploads can fail)
Difficult cancellation and refunds for protection plans; unexpected charges and billing issues
Poor communication and reliance on automated responses; difficulty getting clear help from support

Recent reviews

I had this for over 2 years when I tried to file a claim they kept asking over and over again for pictures, over 5 times and then for my TV they said it didn't match what they had on file, when in fact I'm the the one who give them the information on the tv