Xfinity Mobile Care

Name: Xfinity Mobile Care
Rating: 4.121673 (2626 reviews)
Author: Assurant, Inc.

By: Assurant, Inc.

Support for coverage, claims, and device help - just a tap away

Features & Capabilities

Xfinity Mobile Care by Assurant is included with your Xfinity Mobile Care plan. It centralizes claim filing, provides unlimited live tech support seven days a week via call, chat, screen share, or camera share, and offers curated tips and cybersecurity features from Avast to help keep your devices safe and running smoothly.

The app also lets you view your protection coverage details and manage settings with clear information on service fees and deductibles. Note that some features are region-restricted (US and Canada), and the app requires permissions such as location, accessibility, and device administrator to deliver its safety and support features.

User Growth & Download Statistics

App Privacy & Security Developer Tools

By:

Downloads:

Rating:

Version:

4.46.0 Last updated: 2026-05-27

Version code:

23796

Creation date:

2024-08-12

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

84.87MB

Email:

su*****@pocketgeek.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 114,981 ▲ 459

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Assurant, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.pocketgeek.xfinity.android

Email:

su*****@pocketgeek.com

Website:

https://app.pocketgeek.com/contact/index.html

User Reviews

Users repeatedly praise the app for fast, easy claim filing and overall ease of use, plus strong customer care. Consistently mentioned issues include sign-in problems and membership gating, verification code failures, activation/setup friction, broader app reliability problems, and restrictions on updating account details like addresses.

Pros

Easy and fast claim filing
App is easy to use / user-friendly
Strong customer care and helpful support (e.g., responsive staff)
Fast processing and easy information updates during the claim process

Cons

Sign-in/account access problems and membership gating to use features
Verification code issues: codes not sending or being rejected
Activation and setup friction when getting a new phone activated
General app unreliability / not functional for performing certain actions (claims, account updates)
Inability to modify certain account details (e.g., changing address or correcting typos)

Recent reviews

god it took weeks to get through to finally get the claim done.. i tried to set up the app and thought I had gotten it but then it would not let me login . Tried to talk to customer service and they didnt listen to me. They just escalated it and pushed it up the chain. Until after 2 weeks they closed ths ticket out .. Then I tried again to login and had to set it all up again .. And the simplification of my email by making me login to yahoo just added more grinding to get it done .. 3 weeks lat