Tech Coach

Name: Tech Coach
Rating: 4.5 (13152 reviews)
Author: Asurion Mobile Applications Inc

By: Asurion Mobile Applications Inc

Utilities

Features & Capabilities

Tech Coach delivers round-the-clock access to real tech experts who can help solve your tech issues, file claims with Asurion, and monitor device health. The app also offers setup support, WiFi scans, and personalized digital security guidance to protect your online identity.

With quick access to coverage details and repair options, Tech Coach is designed to maximize your devices and simplify tech management. Note: the app uses Device Administrator permissions for remote support with your consent, and a comprehensive Privacy Policy is available before downloading.

User Growth & Download Statistics

App Privacy & Security Communication

By:

Asurion Mobile Applications Inc

Rating:

4.50

(13,152) 4 new ratings

Version:

10.1.17 Last updated: 2026-04-16

Version code:

884508573

Creation date:

2016-09-08

Compatible devices:

Size:

40.31MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 15,466 ▲ 16

Other rankings

#89 in protect keyword 45 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Asurion Mobile Applications Inc

Apple Apps Store

https://apps.apple.com/us/app/tech-coach/id1065341814

Website:

https://www.asurion.com/verizon/download/

User Reviews

Reviewers praise helpful, patient agents and effective self-test features, plus ease of use and late-night availability. Repeated issues include app reliability (login/verification), slow or misrouted support, and some price/sales concerns. Strengths: human support quality and self-help tools. Weaknesses: app stability and support efficiency.

Pros

Highly helpful, patient, and knowledgeable support agents across multiple interactions (examples include Ren, Jay, Mary, Chanel, Juwon, Nancy, Lyka).
Self-test feature is effective and provides clear guidance.
Easy to use service and intuitive process.
Late-night availability and timely responses when needed.

Cons

Frequent app issues such as login problems, Get Started button failures, and verification loops.
Long hold times, missed calls, misrouted chats, and slow escalation to Tier 2.
Perceived high cost and sales pressure for add-ons/insurance.
Inconsistent routing between chat and phone support and misdirection to the wrong department.