Features & Capabilities

Tech Coach delivers round-the-clock access to real tech experts who can help solve your tech issues, file claims with Asurion, and monitor device health. The app also offers setup support, WiFi scans, and personalized digital security guidance to protect your online identity.

With quick access to coverage details and repair options, Tech Coach is designed to maximize your devices and simplify tech management. Note: the app uses Device Administrator permissions for remote support with your consent, and a comprehensive Privacy Policy is available before downloading.

User Growth & Download Statistics

By:
Asurion Mobile Applications Inc
Rating:
4.50
(13,152)
4 new ratings
Version:
10.1.17 Last updated: 2026-04-16
Version code:
884508573
Creation date:
2016-09-08
Compatible devices:
Size:
40.31MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Asurion Mobile Applications Inc
Apple Apps Store
https://apps.apple.com/us/app/tech-coach/id1065341814
Website:
https://www.asurion.com/verizon/download/

User Reviews

Reviewers praise helpful, patient agents and effective self-test features, plus ease of use and late-night availability. Repeated issues include app reliability (login/verification), slow or misrouted support, and some price/sales concerns. Strengths: human support quality and self-help tools. Weaknesses: app stability and support efficiency.
Pros
  • Highly helpful, patient, and knowledgeable support agents across multiple interactions (examples include Ren, Jay, Mary, Chanel, Juwon, Nancy, Lyka).
  • Self-test feature is effective and provides clear guidance.
  • Easy to use service and intuitive process.
  • Late-night availability and timely responses when needed.
Cons
  • Frequent app issues such as login problems, Get Started button failures, and verification loops.
  • Long hold times, missed calls, misrouted chats, and slow escalation to Tier 2.
  • Perceived high cost and sales pressure for add-ons/insurance.
  • Inconsistent routing between chat and phone support and misdirection to the wrong department.
Recent reviews
I am unable to log-in or anything at all please help
by Ga*****, 2026-04-13

Self test opinion works better than any expectation
by hx*****, 2026-03-02

her message to me. He also assisted me previously about a new piece of equipment I needed. Nancy Powell
by Na*****, 2026-02-04
View all user reviews ›

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