Protection 360®

Name: Protection 360®
Rating: 4.5 (56885 reviews)
Author: T-Mobile

By: T-Mobile App

Tech support, tips & more

Overview

Version:

3.465.0

Last updated: 2026-07-07

Features & Capabilities

Protection 360 by Assurant provides 7-day live tech support for setup, connectivity, Bluetooth, and Wi-Fi across your devices, plus quick access to coverage details and claims, and curated self-help articles with step-by-step guides.

Register in the app with your T-Mobile number to enable services and verify eligibility; if you’re not eligible for technical support, that feature will be removed 14 days after registration.

User Growth & Download Statistics

App Privacy & Security Education Communication Task Management

By:

T-Mobile

Rating:

4.50

(56,885) 160 new ratings

Version:

3.465.0 Last updated: 2026-07-07

Version code:

887915619

Creation date:

2017-05-05

Compatible devices:

Size:

92.21MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-26

Compare stats and ranking:

Ranking

# 5,867

Other rankings

#6 in support keyword 17 ▲ 4

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

T-Mobile

Apple Apps Store

https://apps.apple.com/us/app/protection-360/id1226629284

User Reviews

User reviews largely report failures with Protection 360’s iOS app, especially around filing claims and logging in. The most frequent issues are captcha verification not loading or appearing, blocking access to the claim page; authentication/login problems; and general instability with slow or non-loading screens. When the flow does work, filing a claim is often impossible or extremely time-consuming due to repeated errors. Additional concerns include delays in processing, high claimed fees, and dissatisfaction with support. A minority request features like dark mode. Overall, reliability and user experience are major pain points.

Pros

Cons

Captcha/verification issues prevent filing claims: captcha not loading, not appearing, or not refreshing.
Inability to file claims or access the claims section due to app issues, login problems, or failed authentication.
App instability: consistently slow loading, buggy behavior, or the app failing to load.
Delays in processing claims and high processing fees for covered devices.
Poor customer support and automated troubleshooting with no resolution.

Recent reviews

You can not access the website they asking so many verification . If I have the chance will transfer to any other service . No help they have no customer service. I have to get my IT MANAGER to deal with you and costing. It use to be I access the website and make changes now no way ?????