Protection 360®

Name: Protection 360®
Rating: 4.5 (54757 reviews)
Author: T-Mobile

By: T-Mobile

Tech support, tips & more

Features & Capabilities

Protection 360 by Assurant provides 7-day live tech support for setup, connectivity, Bluetooth, and Wi-Fi across your devices, plus quick access to coverage details and claims, and curated self-help articles with step-by-step guides.

Register in the app with your T-Mobile number to enable services and verify eligibility; if you’re not eligible for technical support, that feature will be removed 14 days after registration.

User Growth & Download Statistics

App Privacy & Security Education Communication Task Management

By:

T-Mobile

Rating:

4.50

(54,757) 210 new ratings

Version:

3.463.0 Last updated: 2026-06-01

Version code:

886394336

Creation date:

2017-05-05

Compatible devices:

Size:

92.24MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 5,904 ▲ 26

Other rankings

#6 in support keyword 16

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

T-Mobile

Apple Apps Store

https://apps.apple.com/us/app/protection-360/id1226629284

User Reviews

User reviews largely report failures with Protection 360’s iOS app, especially around filing claims and logging in. The most frequent issues are captcha verification not loading or appearing, blocking access to the claim page; authentication/login problems; and general instability with slow or non-loading screens. When the flow does work, filing a claim is often impossible or extremely time-consuming due to repeated errors. Additional concerns include delays in processing, high claimed fees, and dissatisfaction with support. A minority request features like dark mode. Overall, reliability and user experience are major pain points.

Pros

Cons

Captcha/verification issues prevent filing claims: captcha not loading, not appearing, or not refreshing.
Inability to file claims or access the claims section due to app issues, login problems, or failed authentication.
App instability: consistently slow loading, buggy behavior, or the app failing to load.
Delays in processing claims and high processing fees for covered devices.
Poor customer support and automated troubleshooting with no resolution.

Recent reviews

Security issues found, yet no technical support to remedy.

by Un*****, 2026-06-23

Must join JustAnswer to get any help. Not paying $65 per month for something that should be free

by Ma*****, 2026-06-21

I’ve been waiting 5 days for them to go through my claim i’m cancelling my t-mobile service cause of this 20 sum bucks a month for insurance plus trashy service and it takes that long