Reviews of ESCByFieldEdge

By: dESCO, LLC App

List of user reviews and ratings for ESCByFieldEdge

Total ratings

1.30 (Rating count: 95)

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Review summary

Overall, reviews are overwhelmingly negative about ESCByFieldEdge. The primary pain points are stability and reliability: the app crashes or freezes often, dispatches fail to load, and users frequently must delete and reinstall to get calls to appear or to sign in again. Data loss like lost signatures and broken notifications add to frustration. A small number of users note speed improvements and an integrated manager/tech app as a benefit, but these positives are far eclipsed by ongoing performance problems and slow updates.

Pros

Speed improvements in the newer app, especially on newer iPhones.
All-in-one experience that combines the manager app and the tech app for easier workflows.
Some users report the latest version is faster and clearer than the old app.

Cons

Frequent crashes and freezes; the app is often unusable.
Dispatches/jobs fail to load or update, hindering day-to-day work.
Need to delete and reinstall the app to load dispatches or re‑log in repeatedly.
Loses signatures and other input data, causing data loss.
Notifications don’t work reliably across devices and sessions.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.30

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94% (29)

Date	Author	Comment
2026-04-15	Co*****	This company took a turn for the worst about 5 years ago. We have been customers for close to 10 years at this point and I can’t stress how truly horrible their mobile app is. This really has the potential to bring down an entire companies day to day operations based on issues that truly occur a dozen or more times a day. I decided to try and load the app literally as I am typing this and it opened up to just a completely blank schedule for tomorrow…which is obviously not what is actually on the job board for tomorrow. This happens every day, as does the app just randomly crashing. I wish we had never spent so much time and money to switch to this company because it literally just took us 6 months to switch to a new company.
This company took a turn for the worst about 5 years ago. We have been customers for close to 10 years at this point and I can’t stress how truly horrible their mobile app is. This really has the potential to bring down an entire companies day to day operations based on issues that truly occur a dozen or more times a day. I decided to try and load the app literally as I am typing this and it opened up to just a completely blank schedule for tomorrow…which is obviously not what is actually on the job board for tomorrow. This happens every day, as does the app just randomly crashing. I wish we had never spent so much time and money to switch to this company because it literally just took us 6 months to switch to a new company.
2026-03-25	ke*****	Seriously bad software
Seriously bad software
2026-02-18	EA*****	More often than not this app fails to works properly. Freezes completely on the regular, dispatches won’t load. For a field tech this is a complete waste. Rarely see updates pushed out. Pushing hard to get my company to drop this. Down right awful. If you try and submit a bug report that errors out as well. Pretty awful when you try to report an error and you can’t because that doesn’t work either. 2/18/26 update. App is still awful! Won’t load my dispatch, app updates are few and far between.
More often than not this app fails to works properly. Freezes completely on the regular, dispatches won’t load. For a field tech this is a complete waste. Rarely see updates pushed out. Pushing hard to get my company to drop this. Down right awful. If you try and submit a bug report that errors out as well. Pretty awful when you try to report an error and you can’t because that doesn’t work either. 2/18/26 update. App is still awful! Won’t load my dispatch, app updates are few and far between.
2026-02-17	wl*****	Worst app for service that I’ve used, it crashed every time, you have to delete it and re download it everyday, and is so slow. If I could steer away from it I would, but company i work for keeps using this system not sure why!!!
Worst app for service that I’ve used, it crashed every time, you have to delete it and re download it everyday, and is so slow. If I could steer away from it I would, but company i work for keeps using this system not sure why!!!
2026-02-05	BS*****	Crashes multiple times a day. Need to delete and reinstall to load dispatches. Loses signatures, the list goes on. I would give negative stars if it were possible. The is running iOS 26.2.1 , current app version as of 02/05/2026z
Crashes multiple times a day. Need to delete and reinstall to load dispatches. Loses signatures, the list goes on. I would give negative stars if it were possible. The is running iOS 26.2.1 , current app version as of 02/05/2026z
2026-01-28	Sl*****	Trying to get done with your day? Then don’t use this app. Some days it works and most days it doesn’t. Very frustrating. This review can’t even come close to the frustrating days I have had with this app. I don’t use it not recommend, not even to my enemy.
Trying to get done with your day? Then don’t use this app. Some days it works and most days it doesn’t. Very frustrating. This review can’t even come close to the frustrating days I have had with this app. I don’t use it not recommend, not even to my enemy.
2026-01-21	Ap*****	There seems to be only one person who works on this app and they are an elementary school drop-out who eats paint chips. Update: the people mentioned above have been fired and now braindead pre-school drop-outs who single-handedly dropped the average human race IQ score by 10 whole points have now taken over the app. I wish I could go back in time so I could get myself to become anything else and then I would never have to deal with this garbage.
There seems to be only one person who works on this app and they are an elementary school drop-out who eats paint chips. Update: the people mentioned above have been fired and now braindead pre-school drop-outs who single-handedly dropped the average human race IQ score by 10 whole points have now taken over the app. I wish I could go back in time so I could get myself to become anything else and then I would never have to deal with this garbage.
2025-10-23	MA*****	Company uses it so don’t have much choice. The AutoCorrect is horrible. The app is very clunky and feels like very old technology. It works, sort of, most of the time. But compared to other similar solutions, this would not be my choice if I had an option.
Company uses it so don’t have much choice. The AutoCorrect is horrible. The app is very clunky and feels like very old technology. It works, sort of, most of the time. But compared to other similar solutions, this would not be my choice if I had an option.
2025-10-08	Ni*****	App never works and constantly doesn’t load jobs. Cannot process cards for months manually. Many issues would not recommend
App never works and constantly doesn’t load jobs. Cannot process cards for months manually. Many issues would not recommend
2025-09-02	77*****	Doesn’t load half the time , have to delete and upload constantly, it slows down production indefinitely.
Doesn’t load half the time , have to delete and upload constantly, it slows down production indefinitely.