EService

Econz Eservice is a Mobile Field Service Dispatch and Work Order Management System that works on Cell Phones, Smart Phones and Tablets. Eservice is web-based software that enables a field service team to receive and respond to customer work orders.

• Simple web based work order dispatch software

• Wireless software that enables a field service team to receive and respond to customer work orders

• GPS Tracking (Location, Movement, Speed, Idle Time, etc.)

• Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)

• Custom and Editable Fields (Work Order Entries)

• Eservice offers GPS Tracking and is Available on all Wireless Carriers!

Office Dispatch/Service Manager

With EService management can:

• Allocate and dispatch jobs efficiently according to staff availability and location

• Assess job status and progress giving them the ability to advise customers if the service worker will be early or late

• Invoice for work as soon as a job is completed by exporting job information from EService

• Reduce data entry and the errors that result from lost or incorrect paperwork

Field Workers

This powerful, cost-effective, service enables your field service team to:

• Receive and respond to service orders within seconds

• Access accurate, up-to-date job and customer information

• Provide prompt efficient service to customers

• Track and record resources used on a job including parts and labor

• Offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService.

Note Continued use of GPS running in the background can dramatically decrease battery life.