ECI MobileTech

Name: ECI MobileTech
Rating: 4 (76 reviews)
Author: ECi Software Solutions

By: ECi Software Solutions

Business

Features & Capabilities

ECI MobileTech enables field technicians to access service calls, manage activities, and input data on the go, with a real-time link to e-automate. The app reduces office workload, improves accuracy, and enhances inventory control while out in the field.

Key features include: empower techs to manage their calls and inventory; view parts availability across all warehouses and technician car stock; real-time GPS monitoring; dispatch console activity; tech-to-tech parts transfers; attachments and signatures; searchable calls by status, tech, customer, or equipment; and in-app tech-to-tech chat for faster service.

User Growth & Download Statistics

App Communication Navigation & Mapping Task Management Data

By:

ECi Software Solutions

Rating:

4.00

(76) 1 new ratings

Version:

2026.5.1 Last updated: 2026-05-28

Version code:

885738727

Creation date:

2020-03-12

Compatible devices:

Size:

30.39MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 175,267 ▲ 383

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ECi Software Solutions

Apple Apps Store

https://apps.apple.com/us/app/eci-mobiletech/id1486818143

User Reviews

Users generally praise ECI MobileTech for its user-friendly interface, robust features, and real-time updates that boost productivity and enable on-the-go data access. However, repeated reports of stability problems (crashes, freezes), unreliable notifications, and privacy/battery concerns around location prompts highlight reliability gaps. Some updates also introduce new bugs. Overall, the app is valued for workflow improvements, but stability and consistency need attention.

Pros

User-friendly and intuitive UI across features
Robust, feature-rich tool with strong reporting and data access
Real-time updates and on-the-go access for dispatch/closing tickets
Improves productivity and streamlines complex business operations
Strong customer support

Cons

Frequent crashes, freezes, and lockups disrupt work
Unreliable notifications that sometimes stop working or fail to refresh during dispatch
Location permissions prompts and related privacy concerns (and potential battery drain from location services)
Update-related issues causing errors (e.g., 404 for Group Calls)

Recent reviews

Technician needs to be able to edit the equipment. Sometimes we don’t always know the correct equipment and need to be able to change it when on site. Right now, our office manager has to change it after I close the call which is just more work. Had numerous issues with putting in meters and it will tell me the threshold is to low or to high, but then I will put 1 above what it says and it won’t take it. I’ve had to go up by 40K just to take the meter. Again, Manager has to go in and change it after the fact. Why does it want me to share my location 24/7? While using the app should be sufficient enough. No one needs to know where I am at night and on the weekends! It stays off on my end completely, but app asks me to change it every log in. Other than these few things, the app absolutely makes it easier to get a call done. Much more efficient. Keep with the updates and fixes and This will be a top tier app! Thanks, Kyocera Field Engineer! 😂

by JB*****, 2026-02-27

The app works well enough, but it drains my battery quickly. I had to disable location services, and force quit the app so it doesn’t run in the background. It’s a new phone, so it’s not the fault of the battery, it’s the app.

by Bo*****, 2026-02-05

While using this app it constantly freezes and kicks me out of service calls. When trying to dispatch it takes forever for it to let me press the button to continue. Please fix these issues as it affects employees work flow.