EquipmentCloud® Mobile

EquipmentCloud® Mobile is an app for machine manufacturers to work effectively and productively and to stay up to date - whether in the field at the machine, at the customer site or during service visits. The cloud-based app provides a machine-centric view of relevant information and data that can be accessed anytime, anywhere.

STAY UP TO DATE • Browse, filter and retrieve machine master data, journal entries, issues, key figures and documents • Push notifications for maintenance and ticket status changes • Update service procedures on the move • Keep your team informed - anytime, anywhere • News feeds: share service, training and event information as news

CONSISTENT SYNCHRONISATION • Access relevant machine data and information across all devices • Quick overview on the smartphone - detailed analysis on the PC • Create new tickets or journal entries, including images, with just a few clicks • Perform maintenance and inspections directly at the customer site using online checklists • Team benefits from more effective collaboration

SECURE • Highest security standards for all data (machine, user & media data) • End-to-end encryption using TLS 1.2 / 1.3 standard • Hosted in the Oracle Cloud in Frankfurt, Germany

EASY AND INTUITIVE USER EXPERIENCE • Easy and intuitive to use when handling service cases at the customer's site • Live support via interactive video calls - around the clock and from any location • Identify individual machines with QR code scanner • Identify machine and model hierarchies via in-app search function

NO PASSWORD MAYHEM • One sign-in with existing credentials - no additional PINs or usernames required • Stay signed in and never miss an update again

HIGH-PERFORMANCE • Choose your own synchronization frequency • Download multiple document types such as .DOC, .PDF and .ZIP • Unlimited number of users accessing the application • Possibility of unlimited expansion of machines to be monitored

CUSTOMER CENTRIC AND AGILE • Feedback button in the app for requests, suggestions and tips • Customer-oriented expansion of functionality

Note: To log in to the EquipmentCloud® Mobile, you can either register for 30 days free of charge as a demo user or your company must have a valid EquipmentCloud® annual license. Click here to register for demo access: https://equipmentcloud.io/