Features & Capabilities
User Growth & Download Statistics
- By:
- Bytemark, Inc.
- Rating:
- 1.50 (240)
- Version:
- 4.026 Last updated: 2021-01-12
- Version code:
- 839786381
- Creation date:
- 2020-08-31
- Compatible devices:
- Size:
- 91.28MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-04
- Compare stats and ranking:
-
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Enables scanning and reloading bus tickets with the phone to board, reducing the need for cash or a physical card.
- Helps users avoid carrying physical cards and rely on a mobile device for fares.
- Ride-to-earn feature offers potential savings versus buying a monthly pass when eligible.
Cons
- Frequent bugs and crashes (including sign-in/out and random logouts) that render the app unreliable.
- Payment and top-up problems: can't load funds, $5 minimum top-ups, verification failures, and balances that don't reflect loaded money or disappear.
- Fare and balance issues: charges paid via the app not appearing or being used, and higher prices compared with onboard cash.
- Poor support and maintenance, with reports of unresponsive or insufficient help and questions about whether the app is still active.
- Platform limitations and Android support concerns (not available for Samsung/Android) and related accessibility issues.
Recent reviews
I was visiting Providence and decided to purchase a day pass to ride the buses while I was there. My credit card was charged $6.00, but then the app showed a zero balance and was unusable!
I found out later that RIPTA no longer has passes; they expect users to just add stored value to the app, and after three fares in one day ($6.00), it stops charging you fares. If that's the case, then the app should not show passes for sale!
As things played out, I only took two rides, so I paid too much by using the app instead of cash. What a waste of money!
by we*****, 2026-06-10
The app comes up with errors when I try to remove a card.
Additionally, when I try to use an already added card, there is only the option to create a virtual card, it won’t let me use a card I’ve added in the Manage tab. You can only create a card or link an existing card, which doesn’t work when you’ve already added it in the Manage tab.
This application is a user experience nightmare.
Just get a physical card and reload it at an in person location, don’t bother with the app.
by ca*****, 2026-06-09
Title
by Ri*****, 2026-05-17
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