Features & Capabilities

The Peoples e-Account App is only available for Peoples Natural Gas Customers in Pennsylvania and former Equitable Gas Customers in Pennsylvania, Kentucky and West Virginia. The app is a secure mobile solution to view consumption, billing and payment history, view your bill PDF, pay your bill, and manage payment preferences.

Paying your bill is flexible: you can pay via Apple Wallet and bank payments are free, while convenience charges may apply for credit and debit card payments processed by a third-party processor. You can manage your payment preferences for a fast, secure experience.

User Growth & Download Statistics

By:
Smart Energy Systems LLC
Rating:
4.70
(17,326)
51 new ratings
Version:
1.15 Last updated: 2026-01-29
Version code:
881979678
Creation date:
2019-12-18
Compatible devices:
Size:
39.92MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Smart Energy Systems LLC
Apple Apps Store
https://apps.apple.com/us/app/peoples-e-account/id1475344842
Website:
https://www.peoples-gas.com

User Reviews

The most common complaints are around payment-method management (saving/updating cards and auto-pay), billing display failures (blank/white views or PDFs not loading), and overall reliability (crashes, slowness, and a clunky UI). A few users note Apple Pay issues. A minority acknowledge the app is easy to use for paying bills and maintains a simple, no-frills design that focuses on the core task.
Pros
  • Easy to use for paying bills
  • Simple, no-frills UI focused on the core task
  • Delivers the essential function of bill payment in a straightforward way
Cons
  • Payment methods are not saving/updating correctly (card on file, expiration updates, auto-pay issues)
  • Inability to view or access bills in the app (white screen, PDFs not loading, blank bill view)
  • App reliability and performance problems (crashes, slow response, clunky UI)
  • Apple Pay / Apple Wallet integration not working or missing (Apple Pay not available or prompts incorrect)
Recent reviews
People’s needs to allow multiple accounts!
by rp*****, 2026-05-01

Every time I pay, I try to save my credit card number, but it never does save
by ba*****, 2026-04-25

But if peoples customer and user of the mobile app for a couple years now it’s not been a good digital experience.
by Aa*****, 2026-04-23
View all user reviews ›

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