Now Mobile

Name: Now Mobile
Rating: 4.7 (2227 reviews)
Author: ServiceNow

By: ServiceNow App

Remove Friction from Work

Overview

Version:

21.5.0

Last updated: 2026-07-02

Features & Capabilities

Now Mobile unifies cross-department workflows into a single mobile app, letting pre-hires, new hires, and employees find answers and complete tasks across IT, HR, Facilities, Finance, Legal, and more.

IT: Request a laptop or reset a password
Facilities: Set up a workspace or book a conference room
Finance: Request a corporate card
Legal: Sign an NDA or an onboarding document
HR: Create or update a profile or check the vacation policy

Powered by the Now Platform, it delivers the right digital experiences from anywhere while hiding backend complexity across departments. Note: This app requires the ServiceNow Rome instance or later.

User Growth & Download Statistics

App Task Management Communication Privacy & Security

By:

ServiceNow

Rating:

4.70

(2,227) 5 new ratings

Version:

21.5.0 Last updated: 2026-07-02

Version code:

886967065

Creation date:

2019-07-04

Compatible devices:

Size:

134.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 40,360 ▼ 184

Other rankings

#86 in mobile view keyword 29 ▲

Other platforms

Now Mobile (v21.4.0)

1,254,258 3.88

(4,702)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ServiceNow

Apple Apps Store

https://apps.apple.com/us/app/now-mobile/id1469616608

Website:

https://www.servicenow.com

User Reviews

Overall, users praise Now Mobile for ease of use, intuitive navigation, and fast access as a convenient IT/HR gateway. However, several recurring issues undermine reliability: frequent logins/logouts or session expiry, a clunky mobile UI with resizing/accessibility problems, performance problems after updates (freezes, slow logins, not opening), security/compatibility restrictions that ban or block the app in some workplaces, and limited in-app functionality (e.g., inability to change ticket status or adjust notification sounds). Addressing these would improve consistency across environments while preserving the positive, user-friendly experience.

Pros

Easy to use with intuitive navigation across screens.
Seamless, smooth, and efficient performance.
Fast access, sometimes faster than using an iPad or computer.
Acts as a centralized gateway to IT and HR services.
Highly customizable per company.

Cons

Frequent sign-in requirements and session expirations.
Poor mobile UI/UX with forced mobile view and resizing issues.
Performance instability after updates, including freezes and not opening.
Security/compatibility restrictions that ban or block use in some workplaces.
Limited in-app functionality or inaccessible actions (e.g., cannot change ticket status or notification sounds).

Recent reviews

Very easy to navigate and helpful for cross team communication

by DH*****, 2026-05-29

About every month or so the app kicks me off of it in in order for me to access it again. I have to be at work so that I can receive an email on my work email. I get that we need security but at the same time I need to be able to access pay stubs. The fact that I have to be at work in order to access pay stubs is extremely inconvenient. I thought this app was gonna be good, but it just boot me off all the time and makes me have to re-login every month or so.