Features & Capabilities

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​

© 2026 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

User Growth & Download Statistics

App
By:
ServiceNow
Rating:
4.40
(24)
Version:
21.3.0 Last updated: 2026-04-29
Version code:
884846025
Creation date:
2020-04-24
Compatible devices:
Size:
132.94MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
ServiceNow
Apple Apps Store
https://apps.apple.com/us/app/now-support/id1504338471
Website:
http://www.servicenow.com/

User Reviews

This just about sums up my overall experience with SNOW. Would be nice if once the form saw my corporate domain it would redirect me to SSO. But as a consolation prize, being able to register for a ServiceNow ID with a clearly marked link would work. Ok fine, I’ll click “How to create a ServiceNow ID —> Step by step instructions with screen shots.” Nope, the how-to article on creating a login requires a login to view. Can’t even be mad, thanks for the chuckle.
by ar*****, 2025-02-25

The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.
by @o*****, 2023-07-31

Finally an app that gives me access to my cases, change request and knowledge resources on the move. Love it.
by Ad*****, 2020-04-26
View all user reviews ›

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