Now Mobile

Name: Now Mobile
Rating: 3.88 (4741 reviews)
Author: ServiceNow

By: ServiceNow App

Remove Friction from Work

Overview

Google Play Store

Downloads

1,298,238 ▲ 35.47K

Data as of 2026-08-03

Rating:

3.88 +15

(4,741)

Version:

21.5.0

Last updated: 2026-07-23

Features & Capabilities

Now Mobile is a powerful Chrome extension that facilitates seamless access to multiple departments like IT, HR, Facilities, Finance, and Legal through a unified mobile app powered by the Now Platform®. Employees, new hires, and pre-hires can request laptops, reset passwords, book conference rooms, submit corporate credit card requests, complete legal onboarding, and update HR profiles—all without hassle or navigating complex backend workflows.

Designed to remove friction from work, the app hides departmental complexities, allowing users to execute their tasks smoothly from anywhere. Note that Now Mobile requires the ServiceNow New York instance or later to operate optimally, ensuring modern and secure digital experiences for the entire workforce.

User Growth & Download Statistics

App Communication

By:

ServiceNow

Downloads:

1,298,238 35.47K

Rating:

3.88

(4,741) 15 new ratings

Version:

21.5.0 Last updated: 2026-07-23

Version code:

2000052297

Creation date:

2019-07-02

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

100.80MB

Email:

mo*****@servicenow.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 57,922 ▲ 861

Other rankings

#8 in mobile view keyword 27 ▼ 3#11 in mobile keyword 48 ▼ 5

Other platforms

Now Mobile (v22.0.0)

4.70

(2,263)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

ServiceNow

Google Play Store

https://play.google.com/store/apps/details?id=com.servicenow.requestor

Email:

mo*****@servicenow.com

Website:

https://www.servicenow.com/

User Reviews

Users largely praise Now Mobile for easy access, a user-friendly UX, and time-saving ticketing/approval workflows. However, multiple reviews report stability issues, with the app frequently crashing or closing. There are also feature gaps and reliability concerns around ticket handling and certain functions like vehicle management and incident reporting. Overall, usability is strong, but performance and feature completeness need improvement.

Pros

Easy and quick access to the app and its ticketing features.
User-friendly interface and good overall UX.
Time-saving and helps with tasks, including ticket handling and approvals.
Keeps track of information for convenient use (e.g., Club Car Wash).

Cons

Frequent crashes and the app closes on startup, making it often unusable.
Ticketing features can be unstable (tickets can disappear or have limited actions).
Some features are missing or not functioning as expected (e.g., can't add a vehicle to the garage; cannot raise an incident for end users).