Freshcaller Apple

Freshcaller

Business
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Features & Capabilities

Freshcaller Chrome Extension turns your browser into a modern cloud telephony hub. Key features include:

  • Make and receive calls
  • Set agent status online/offline
  • View recent calls and follow-up actions
  • Manage multiple inbound calls in a single queue
  • Convert important calls into Freshdesk tickets

Benefits include no missed calls, integrated call routing with IVR-like capabilities, and an intuitive UX. A 21-day trial is available to try these features from your browser.

User Growth & Download Statistics

App Communication Sales Task Management
By:
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Rating:
3.40
(63)
Version:
3.23 Last updated: 2025-04-10
Version code:
873923632
Creation date:
2018-09-24
Compatible devices:
Size:
39.46MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Ranking

# 201,235 ▼ 435

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Apple Apps Store
https://apps.apple.com/us/app/freshcaller/id1424866045
Website:
https://www.freshworks.com/freshcaller-cloud-pbx/

User Reviews

Recurring issues include login/connectivity failures, unreliable call handling, and updates that break core features. Users also report missing mobile/iPad metrics, limited admin visibility, and voicemail access, along with several UI/UX bugs. Positives are limited but include Freshsales integration and a desire for mobile dashboards.
Pros
  • Freshsales integration is appreciated by users.
  • There is demand for a mobile-friendly live dashboard and call metrics, indicating value if implemented.
  • Users express positive sentiment about overall app functionality when connectivity issues are not present.
Cons
  • Frequent login/connectivity failures across devices and networks (unable to reach server, login loops).
  • Unreliable call handling: dropped calls, calls not ringing for the next caller, and inconsistent multi-ring behavior.
  • Updates often break core functionality (forced updates, status toggle issues, and dark-mode related inbound call problems).
  • Missing or hard-to-access critical features: admin call metrics on mobile, iPad metrics, and the ability to log calls to existing tickets; voicemail is not accessible on mobile.
  • UI/UX and configuration problems: country code issues and layout/UI problems on certain iPhone models.
Recent reviews
I can’t log into the app on my work iPhone vs my personal iPhone. I keep getting “unable to reach our server”
by Ag*****, 2025-06-19
Loved everything thing else. But after a call leaves open for adding notes which is totally undesirable and is causing problems.
by vi*****, 2024-07-16
As a manager i want to see the live dashboard and call metrics from the mobile app.
by PO*****, 2023-08-20
View all user reviews ›

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