Features & Capabilities

The InmateSales View extension enables users to place and receive video sessions with incarcerated individuals at participating facilities using a device with high-speed internet. Sessions are subject to facility approval and policies, and not all locations support video visits.

Getting started is easy: create an account at inmatesales.com. For help, visit the site or call 1-866-340-7879. Additional functionality will be added over time.

User Growth & Download Statistics

By:
Combined Public Communications
Rating:
2.00
(216)
Version:
3.6.0 Last updated: 2022-10-31
Version code:
852859080
Creation date:
2018-06-13
Compatible devices:
Size:
39.24MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Combined Public Communications
Apple Apps Store
https://apps.apple.com/us/app/inmatesales-view/id1386639176
Website:
https://www.inmatesales.com

User Reviews

User reviews repeatedly highlight authentication and login problems, unreliable connectivity for calls and video visits, and general app instability. A minority note usable video clarity under good conditions and some prefer this service to competitors when it works. The top concerns are authentication failures, inconsistent connectivity, and poor support/billing experiences.
Pros
  • Video visits can be clear and usable when connected to a reliable network.
  • The app provides a way to communicate with incarcerated loved ones, which reviewers value.
  • When functioning, the video call experience can be better than some competing solutions (e.g., IC Solutions) under good conditions.
Cons
  • Frequent login/authentication failures (e.g., invalid credentials, 'cannot read prop') reported across multiple reviews.
  • Calls, texts, and video visits are often unreliable or fail to connect, with choppy audio/video.
  • Video visitation scheduling/connection errors (e.g., 'failed to reach contact') are common.
  • App stability issues like loading screens spinning indefinitely, freezes, and update/login problems are frequent.
  • Billing concerns and weak customer support, including high costs and slow/refunds are common complaints.
Recent reviews
Calls and texts just out of the blue stop coming through on family and friends phones and Inmates sales says oh it’s your carrier! But then when it’s “Everyone inside?! Cmon! Stop being lazy and fix the problem, your problem! You have our $$$! You don’t want to refund or switch it over to another phone⁉️SO! IMO that’s stealing! I’ve called them over and over again! They told me last time lol 😆 to use text now 😂🤣 junk! Doesn’t work 1/2 the time! Have to get through all the ads and junk to get to the msgs and I said if you can! Calls are iffy! They have no problem getting your $$$ no mistakes either but if we don’t get our services? Well 🤷‍♀️ They better fix it and fast! Bc I will have the Jail going back to the other! At least it worked! They deserve 0 stars!
by Re*****, 2025-05-06

I pay a ton of movie to communicate via phone, text & video calls. Every time we schedule a video it only says "error: failed to reach contact"
by br*****, 2024-10-13

Because the app doesn’t actually work. I put money into my account and scheduled a visit a week out and it’s day of visit and still not allowed. Get you’re app together. Do better. Update: I never got to do my visitation and they are taking over an hour on phone for a refund.
by Mf*****, 2024-09-30
View all user reviews ›

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