GettingOut Visits

Name: GettingOut Visits
Rating: 2.4 (14 reviews)
Author: Telmate, LLC

By: Telmate, LLC App

Video visits on the go!

Overview

Version:

5.0

Last updated: 2026-08-10

Ranking

#380,352 ▼ 314,231

Overall

Features & Capabilities

GettingOut Visits is a mobile video visitation app that lets you connect with a loved one from anywhere, anytime. Currently available at select facilities, you can video visit on the spot with the Visit Now feature.

No upfront costs and no penalties. You’re charged only for the actual visit time, with no scheduling required and no connection fees—giving you flexible, on-demand visits from your mobile device.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Telmate, LLC

Rating:

2.40

(14) 0.50

Version:

5.0 Last updated: 2026-08-10

Version code:

889312822

Creation date:

2018-07-28

Compatible devices:

Size:

7.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-14

Compare stats and ranking:

Ranking

# 380,352 ▼ 314,231

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Telmate, LLC

Apple Apps Store

https://apps.apple.com/us/app/gettingout-visits/id1342522622

Website:

http://www.gettingout.com/

User Reviews

GettingOut Visits is intended to help families stay connected with loved ones in facilities, and the idea is appreciated by some. However, reviews repeatedly complain about persistent technical problems: frequent glitches and crashes, unreliable video calls with missing or silent notifications, constant logouts, deposit/payments failures, and high or unclear fees. Customer support is seen as slow or unhelpful, and several users note the inconvenience of using multiple apps to communicate. Overall, the concept is valuable, but reliability and service quality are major concerns.

Pros

Enables staying connected with incarcerated loved ones.
Provides a video visitation capability intended to facilitate communication.
Addresses a real need for families to communicate with relatives in facilities.

Cons

Frequent glitches, freezes, and crashes; the app is unstable.
Video visits often fail with missing or silent notifications, black screens, or unknown errors.
Frequent logouts requiring repeated sign-ins.
Deposit/payments are error-prone or fail, and users report high or unclear fees.
Poor customer support and perceived high fees, with a frustrating overall experience and, at times, a need to juggle multiple apps to communicate.

Recent reviews

multiples times have had incoming calls and waiting patiently for them for the app to be designed against you. no sound and no rings. not even sure if it lights up if i get a video request. horrible app and the people making it for sure know what they’re doing. miserable customer service taunting in difficult times.

by JA*****, 2026-08-12

Love that we get to talk to our loved ones hate the fact that we miss the calls because their is no sound to the notification it id very inconvenient; Add some sound to these notifications or allow us a 3 min window to be able to log onto the call..