Features & Capabilities

Inmate Inbox is a mobile app that helps you stay connected with loved ones on the go. It offers real-time messaging and easy contact management so you never miss important updates.

Features include sending and receiving messages in real-time and sending photos to inmates, delivered after approval by jail staff. Pricing varies by facility.

User Growth & Download Statistics

By:
Stewart
Rating:
3.10
(90)
Version:
4.7 Last updated: 2026-03-17
Version code:
883223292
Creation date:
2018-08-02
Compatible devices:
Size:
33.50MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Stewart
Apple Apps Store
https://apps.apple.com/us/app/inmate-inbox/id1390513826

User Reviews

Users largely report that Inmate Inbox helps keep families connected to incarcerated loved ones and is affordable, but the iOS app is plagued by stability and reliability problems. Frequent crashes, failed logins after updates, and the app not opening are common. Users must often use the website to create accounts, buy credits, and send messages, as in-app purchasing isn’t available and some features are restricted. Notifications are inconsistent, and messages may buffer or fail to send, requiring online access. Overall, users value the service for connection, but bugs undermine the experience.
Pros
  • Keeps families and friends connected with inmates; many reviewers call it a lifesaver and emphasize its affordability.
  • Once accounts are set up (often via inmateinbox.com), the app allows messaging and stays usable.
  • Web-based access is available as an alternative when the mobile app is unstable.
Cons
  • Frequent crashes and instability; the app won’t open after updates or on launch.
  • In-app credits cannot be purchased; credits must be bought online (PayPal support on iOS is absent).
  • Notifications are inconsistent or delayed, making it hard to know when messages arrive.
  • Messages often fail to send or buffer, forcing users to use the website to complete messages.
  • Restrictions like no copy/paste and disabled voice-to-text hinder smooth messaging.
Recent reviews
I was making an account and it crashed everytime so fix your bugged app
by EL*****, 2026-01-26

The developers have gone out of their way to disable voice to text as well as copy and paste functionality in sending messages. Messages have to be typed out manually. It’s better to use this service on a regular computer where you can modify JavaScript settings in your browser and remove their weird restrictions
by Cy*****, 2025-08-27

App doesn’t work but we can use it online
by Kn*****, 2025-07-10
View all user reviews ›

Best Inmate Inbox Alternatives

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