Overview

Rating:
4.80 +107
(77,905)
Version:
3.10.1
Last updated: 2026-08-04
Ranking
#4,430 ▼ 2
Overall

Features & Capabilities

The Horizon Blue app provides Horizon Blue Cross Blue Shield of New Jersey members with quick access to benefits, coverage details, and member services. It helps you locate in-network doctors, view and share your ID card, and track out-of-pocket costs.

This free app supports doctor visits, claims submission, and easy care navigation while keeping health information secure. It is intended for Horizon members and is an independent licensee of the Blue Cross Blue Shield Association.

User Growth & Download Statistics

By:
Horizon Healthcare Services Inc
Rating:
4.80
(77,905)
107 new ratings
Version:
3.10.1 Last updated: 2026-08-04
Version code:
889291588
Creation date:
2018-09-07
Compatible devices:
Size:
87.85MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-30
Compare stats and ranking:

Ranking

Other platforms

Android
Horizon Blue (v2.11.1)
414,361 4.69 (10,351)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Horizon Healthcare Services Inc
Apple Apps Store
https://apps.apple.com/us/app/horizon-blue/id1356335647
Website:
http://www.horizonblue.com

User Reviews

Reviewers praise Horizon Blue for easy navigation, helpful customer service, and a modern, informative interface. However, multiple reviews cite persistent login/MFA issues, frequent technical problems and disruptive updates, and data/feature changes after updates that create confusion. Additional concerns include compatibility limitations on older devices and reduced accessibility for iPad users. Overall, the design and service are promising, but reliability and cross-platform accessibility need improvement.
Pros
  • Easy to use and navigate
  • Helpful, responsive customer service
  • Modern, visually appealing design
  • Informative interface when features work
Cons
  • Recurrent login and MFA friction including password resets and account locks
  • Ongoing technical difficulties, app instability, and update loops
  • Data inconsistencies or missing features after updates (out-of-pocket data changes, missing FSA features)
  • OS compatibility and accessibility limitations (requires newer OS; poor iPad accessibility)
Recent reviews
It does what it needs to do
by Th*****, 2026-07-24

The most recent update took out an essential feature: the notification section to see which claims were recently processed. Now it’s impossible to know which claims were just processed, as sometimes claims take months to go through. Leave it to Horizon to take out a basic feature that gave users an easy way to view their recently processed claims.
by Co*****, 2026-07-15
View all user reviews ›

Best Horizon Blue Alternatives

Here are some Apple apps that are similar to Horizon Blue: