Overview

Rating:
2.30 +1
(40)
Version:
3.2.0
Last updated: 2026-07-15
Ranking
#247,493 2,760
Overall

Features & Capabilities

The Hop Fastpass app helps you manage your Hop transit farecards for use on TriMet, C-TRAN and Portland Streetcar.

With the Hop app, you can:

Get a Virtual Hop Card • Add a virtual Hop card to your Wallet (Adult, Honored Citizen or Youth)* • Convert a plastic Hop card into a virtual Hop card • Simply tap your phone on the green Hop reader every time you board a bus or train

Manage Your Hop Cards • Register your plastic Hop cards for balance protection • Load money on your card using a debit/credit card or Google Pay • Set up Auto-Load to top up your card automatically when your balance gets low • Check your balance, current fare and passes you’ve earned

  • ADULT RIDERS: If you’re 18-64 and not using Honored Citizen or Youth fares, you don’t need a Hop card or the Hop app to ride. You can instantly pay the Adult fare by tapping your phone or contactless credit/debit card on the green Hop reader as you board (no Hop card or app needed). Even without a Hop card, you’ll earn Day and Month Passes as you ride.

Learn more at myhopcard.com

User Growth & Download Statistics

App
By:
TriMet
Rating:
2.30
(40)
1 new ratings
Version:
3.2.0 Last updated: 2026-07-15
Version code:
887427683
Creation date:
2017-07-05
Compatible devices:
Size:
24.46MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
TriMet
Apple Apps Store
https://apps.apple.com/us/app/hop-fastpass/id1213574689

User Reviews

Reviews show a split experience: many users report major regressions after an update, including loss of in-app transit tools and redirects to the website, plus unreliable payments. Recurring issues include login failures, wallet integration problems, top-up difficulties, and slow navigation. A minority still reports the app working well on iPhone/Apple Watch and some Hop Card management features, but the consensus is that key features are often inaccessible or unreliable.
Pros
  • Some users report reliable performance and that the app works well (including on iPhone and Apple Watch).
  • Hop Card viewing and money-loading functionality is a valued feature for those who can use it.
  • Users noting the updated UI is aesthetically pleasing to some reviewers.
Cons
  • Removal of Trip Planner, Arrival Checker, and in-app transit tools; features redirect to a web browser.
  • Frequent login/time-out/offline errors preventing use.
  • Apple Wallet/Apple Pay integration issues; inability to add to Wallet or connect to Wallet on iOS.
  • Hop Card top-up reload problems and unexpected fees when paying (e.g., paying more than loaded).
  • Overall performance is slow or unresponsive with clunky navigation after updates.
Recent reviews
My hopfastpass not work app not und why since I keep used app for almost 10yrs till now SCREWED UP!!! Need REFIX! sighh….
by re*****, 2026-07-24

I somehow get logged out of my account and am required to sign in each time. There’s no “remember me” option. There’s no “save password” option. Basically every time I open the app I have to change my password. Right now I’m trying to change my password and I’m getting an error. A new link to reset my password evidently won’t send. I wanted to refill my card in time but ended up having to pay with cash instead of use my work transit voucher card due to all the errors with the app preventing me from being able to sign in to my account. I noticed that a lot of these difficulties began with the new update. Be better!
by An*****, 2026-07-23
View all user reviews ›

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