ServiceChannel Provider

Name: ServiceChannel Provider
Rating: 1.7 (111 reviews)
Author: ServiceChannel

By: ServiceChannel

Technician Field Application

Features & Capabilities

ServiceChannel Provider brings on-site service management to technicians' mobile devices. It enables real-time updates to customers and teams by letting you view and add notes, photograph work orders, check incoming jobs, update statuses, and capture electronic signatures. Time is tracked with geolocation for accurate invoicing, and access is secured via PIN codes or technician accounts.

Depending on your configuration, you can unlock additional capabilities such as Time Tracking and Return Schedules, Work Order Creation, Inventory Management, and Refrigerant Tracking, to streamline field operations, improve response times, and boost customer satisfaction.

User Growth & Download Statistics

App Task Management Privacy & Security Analytics Navigation & Mapping

By:

ServiceChannel

Rating:

1.70

(111) 2 new ratings

Version:

2606.1 Last updated: 2026-06-11

Version code:

886769094

Creation date:

2016-12-06

Compatible devices:

Size:

71.75MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 211,184 ▲ 663

Other rankings

#24 in service keyword 45 ▼ 8

Other platforms

ServiceChannel Provider (v2606.1)

295,831 1.91

(698)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ServiceChannel

Apple Apps Store

https://apps.apple.com/us/app/servicechannel-provider/id1181414929

Website:

https://servicechannel.info/

User Reviews

Reviews describe the ServiceChannel Provider iOS app as unreliable and often unusable. The most frequent issues are crashes and server connectivity problems, plus persistent time-tracking bugs (clock-in/clock-out disappearing or not working). Users also report on-site work order creation/logging failures that require calling in and can affect pay. Additional recurring problems include login failures on iPhone, and feature bugs such as refrigerant tracking and post-update UI glitches (misplaced toggles, spinner). Support responsiveness is criticized, and many users fallback to the web browser for work.

Pros

No clear pros consistently reported across multiple reviews.
Basic field-service features like clock-in/out and work orders appear in the app (even if they’re often buggy).

Cons

Frequent crashes, server connectivity failures, and data upload issues are widely reported.
Unreliable time tracking: clock-in/clock-out bugs, timer disappearing, and incorrect times.
On-site work order creation/logging failures requiring calls to support and potential payment issues.
Login/authentication problems on iPhone and across devices; wrong login after password changes; cross-device reliability issues.
Refrigerant tracking bugs and post-update UI glitches (e.g., open leak record errors, misaligned toggles).

Recent reviews

The app has a lot of bug issues, like getting stuck in work orders or not working when internet is not strong, which is common in an industrial setting. The app lacks a lot of the features that a conventional CMMS would

by SC*****, 2026-06-02

Hard to upload photos. App constantly freezes, and now I can’t even close the app. It’s embarrassing how bad this app really is.

by No*****, 2026-05-06

Certain customers require techs to create a work order when on site. This feature is now no longer working. We have submitted multiple support tickets and have gotten no response