Features & Capabilities

ServiceChannel helps field teams manage work orders anytime, anywhere. Create, search, and edit Work Orders (by Tracking Number, Work Order Number, Purchase Order Number, or Location Keyword); reassign orders; filter by status; and update details such as Priority, Schedule Date, Trade, Provider, NTE, PO Number, Description, Category, Notes, Photos, and Attachments. Proposals can be approved, rejected, viewed, placed on hold, or assigned from the extension.

Site Audit Manager enables simple, thorough on-site capture of facility condition and centralized intelligence. It supports rapid audits, cross-audit decision support, and in-audit submission of work orders. Use it for facilities, safety, loss prevention, construction punch lists, and more without extensive auditor training. Please note: Site Audit Manager requires an additional license.

User Growth & Download Statistics

By:
ServiceChannel
Rating:
4.70
(677)
8 new ratings
Version:
2605.1 Last updated: 2026-05-27
Version code:
885864492
Creation date:
2014-05-28
Compatible devices:
Size:
100.68MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
ServiceChannel (v2605.1)
191,315 4.06 (382)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
ServiceChannel
Apple Apps Store
https://apps.apple.com/us/app/servicechannel/id880643250
Website:
https://servicechannel.com

User Reviews

The ServiceChannel iOS app is largely criticized for reliability and usability issues. Recurrent problems include mandatory location access, persistent login/authentication failures, crashes with updates, and broken photo upload capabilities for work orders. Users also report a cumbersome invoicing workflow and a UI/UX that lags behind the website’s features and filters. A small number of users note occasional usable functionality and daily-use practicality, but overall feedback emphasizes instability, friction, and parity gaps with the web platform.
Pros
  • Does what I need
  • App runs smoothly for the most part
  • It’s nice to have this app
  • I use this app daily (multiple times)
  • Used daily by some users
Cons
  • Requires location services to enter work orders (privacy concerns and usability impact)
  • Frequent login/authentication problems (cannot login, invalid PIN, denied credentials)
  • Crashes and instability after updates (app freezes/refreshes)
  • Inability to upload pictures or attach images to work orders
  • Outdated UI/UX and filters that don’t mirror the website (hard to navigate)
Recent reviews
Missing lots of tracking orders in app and on PC hard to find unless you are very specific with tracking number I lost an invoice in system almost a year old.
by 4U*****, 2026-01-30

This app is several updates and modifications behind the web based platform. If anything it should mirror the users filters that are already set in place and it doesn’t. Several issues finding work orders as well. I’ve given up..UGH!
by TF*****, 2025-12-08

Down load this to work a work order it was a huge mistake vender was mislead about work done do not recommend this app at all!
by pl*****, 2025-08-25
View all user reviews ›

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