Service Pro Mobile 3

Name: Service Pro Mobile 3
Rating: 1.3 (16 reviews)
Author: MSI Data

By: MSI Data App

Business

Overview

Version:

3.30.20

Last updated: 2026-06-30

Ranking

#554,292 ▲ 42,245

Overall

Features & Capabilities

Mobile Field Service Software

Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile

Your customers have higher expectations.

Help your field service technicians exceed them.

Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.

Why Service Pro Mobile?

A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.

• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity. • Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation. • Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field. • Service Pro Mobile deployment options - On-premise or cloud. • Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile. • Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.) • Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system.

What can Service Pro Mobile do?

Service Pro Mobile includes many paperless service management capabilities for field service technicians:

• Service Technician Status • Service Technician Calendar • Work Order Management: • Site Contacts • Site Equipment Assets • Technician Time Tracking • Inventory Tracking • Asset Inspections • Photo Capture • Signature Capture • Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).

Note: Continued use of GPS running in the background can dramatically decrease battery life. Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.

User Growth & Download Statistics

App

By:

MSI Data

Rating:

1.30

(16) 2 new ratings

Version:

3.30.20 Last updated: 2026-06-30

Version code:

887610635

Creation date:

2016-12-12

Compatible devices:

Size:

47.75MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 554,292 ▲ 42,245

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

MSI Data

Apple Apps Store

https://apps.apple.com/us/app/service-pro-mobile-3/id1160313417

Website:

http://www.msidata.com/

User Reviews

Users repeatedly report severe reliability problems: constant syncing issues, data loss, and crashes, with photos and job details often not saving or syncing properly. The app’s workflow can force workarounds, such as deleting appointments to attach pictures, and performance is slow. While a few see value in eliminating paperwork, these recurring glitches and limited history make the app hard to rely on for field work.

Pros

Cons

Frequent syncing issues and errors, including slow or failed data/file sync and pictures not uploading or disappearing
Data loss and inconsistent storage of information (losing data, photos, and customer details) and reports disappearing
Crashes, freezes, and overall slow performance (noted especially on iPhone XR)
Awkward workflow and workarounds required to attach pictures (e.g., deleting an appointment before starting work) due to sync/attachment issues
Limited history and poor data capture (short comments, hard-to-find notes, and incomplete records)

Recent reviews

Since the most recent update, the app hard-locks constantly when trying to access the orders tab to finalize a job. Very frustrating when you have a customer standing there and you have to force close and reopen the app half a dozen times to get a signature.