ServiceTitan Field

Name: ServiceTitan Field
Rating: 3.4 (4375 reviews)
Author: ServiceTitan Inc.

By: ServiceTitan Inc. App

The go-to tool for technicians

Overview

Version:

21.0.0

Last updated: 2026-08-03

Features & Capabilities

ARRIVE INFORMED: Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more.

SELL AND COMPLETE WORK ALL IN ONE PLACE: Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job. SEAMLESS END TO END WORKFLOWS: ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time — no paperwork needed.

User Growth & Download Statistics

App Task Management Sales Communication

By:

ServiceTitan Inc.

Rating:

3.40

(4,375) 68 new ratings

Version:

21.0.0 Last updated: 2026-08-03

Version code:

888983297

Creation date:

2024-12-03

Compatible devices:

Size:

368.87MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-05

Compare stats and ranking:

Ranking

# 32,215 ▲ 178

Other rankings

#4 in field keyword 18 ▼ 1

Other platforms

ServiceTitan Field (v20.1.0)

28,108 3.43

(553)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ServiceTitan Inc.

Apple Apps Store

https://apps.apple.com/us/app/servicetitan-field/id1629928933

Website:

https://www.servicetitan.com/

User Reviews

Most reviews are negative due to lag, crashes, and reliability issues, plus a cumbersome UI and media handling problems. Users feel the redesign is overly complex and not as intuitive as the old app, with several noting poor iPad optimization. A minority cite progress in 2026 updates, cross-device field usability, and the mobile tap-to-pay feature as valuable improvements that offer real cost savings. Overall sentiment points to significant reliability and UX gaps, though some see gradual improvements.

Pros

Ongoing improvements and updates addressing concerns; reviewers cite progress across 2026 releases.
Cross-device field usability with release 18.0; works on phones and tablets for fieldwork.
Mobile tap-to-pay feature with potential large cost savings and real-world use by field technicians.
IT/pro reviewers report usable performance across devices and a positive trajectory.

Cons

Frequent lag, crashes, and offline issues causing data loss.
Overly complex, crowded UI with too many steps and poor navigation.
Photo/media handling problems: uploading, ordering, duplicates, and overlay text issues.
Not optimized for iPad; device-specific formatting/layout problems.
Migration/frustration from old app; many users feel the redesign underperforms compared to the previous version.

Recent reviews

This app is forced on us by our company. It has more glitches and issues in a day than any other app I’ve ever use on any platform. - constantly taking me “offline due to poor connection “ when I literally have 5 bars of 5g. All button presses and commands are slow or do not register at all most of the time. I wish I was alone in my struggles with this but all our other technicians experience the same or worse issues.

by Hv*****, 2026-07-30

The app crashes randomly,. even when you have service it still takes you off line. more than half the time I have to click on a new line multiple times to get it to move on, and even then sometimes returns to the previous line you were working on. I don’t have this problem with any other app so it is not a tablet issue.