Overview

Features & Capabilities

Arizona Public Service (APS) offers a free mobile app that puts your energy options in the palm of your hand. You can view billing details and energy usage for residential or commercial accounts, pay your monthly bill online, and access energy-saving tips and APS news. The app also includes a power outage update feature with an interactive outage map and a convenient tool to locate nearby payment locations.

To use the app, sign in with your aps.com user ID or email and password, or register for a new APS account. APS has identified and corrected initial issues in the app, and is continually improving the experience based on user feedback. Make sure you’re on the latest version to enjoy a smoother experience.

User Growth & Download Statistics

App Energy
By:
Arizona Public Service
Rating:
4.80
(39,546)
132 new ratings
Version:
4.0.16 Last updated: 2026-08-23
Version code:
890131176
Creation date:
2016-05-25
Compatible devices:
Size:
34.88MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-13
Compare stats and ranking:

Other platforms

Android
Arizona Public Service (v4.0.16)
353,412 4.58 (12,863)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Arizona Public Service
Apple Apps Store
https://apps.apple.com/us/app/arizona-public-service/id1102551322

User Reviews

The app is praised for its clean layout and usefulness in signing up, understanding rates, and paying bills. However, recurring issues dominate: login/authentication problems, payment failures and system outages, and rising costs/fees. Additional complaints cite frequent updates and friction with saved banking info. Overall, it’s usable and informative, but reliability and cost concerns are the primary negatives that users repeatedly mention.
Pros
  • App is well laid out, easy to read and use.
  • The process of opening an APS account for a new place is easy, with problem-free access to power and timely billing.
  • The app is helpful for understanding rates and managing payments.
  • Positive customer service experiences are noted by some users (kind and patient support).
Cons
  • Frequent login issues and authentication friction (cannot login, Face ID resets, password resets).
  • Payment processing problems (auto-pay not working, card declines, system downtime leading to delinquency charges).
  • Prices and fees are consistently criticized as high or rising compared to other providers.
  • Frequent app updates and security prompts cause frustration (memory of saved banking info not reliable).
Recent reviews
I am certain my login information is correct. I’ve made several attempts to use this app, but the “sign in” button does nothing. I enter my username and password, then attempt to click “sign in” but it’s though it’s actually not a clickable button. Thought it may have been my VPN but nope. I have to login on the web browser. Frustrating.
by Mi*****, 2026-09-10

App is good and the only reason I gave it 4 stars and not 5 is the fact that it doesn’t have Payment History. I don’t want to pull up the statement each time, but it would be nice to be able to just pull up the payment history to see amount and date that it was actually paid. You can find this by logging in through your website, but not on the app.
by Fi*****, 2026-09-07
View all user reviews ›

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