Freshsales

Name: Freshsales
Rating: 4.5 (518 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

By: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED App

Sales CRM

Overview

Version:

3.89

Last updated: 2026-06-23

Ranking

#79,371 ▼ 2,127

Overall

Features & Capabilities

Freshsales is a cloud-based CRM with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps.

The Freshsales mobile app for iOS lets you access your customer data and track your sales pipeline on your Apple device, wherever you are. From the home page you can view today's tasks and appointments, use the in-app calendar, and navigate with Google Maps, even booking an Uber for your meeting. You can add contacts, accounts, and deals, make calls, send emails, and update deal stages, with all edits syncing to the Freshsales web app. The app also works offline and supports users of Freshsales, Freshsales Classic, and Freshsales Suite on the web.

User Growth & Download Statistics

App Sales Marketing Task Management

By:

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Rating:

4.50

(518) 2 new ratings

Version:

3.89 Last updated: 2026-06-23

Version code:

887338789

Creation date:

2016-06-22

Compatible devices:

Size:

84.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 79,371 ▼ 2,127

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Apple Apps Store

https://apps.apple.com/us/app/freshsales/id1073125057

Website:

https://www.freshworks.com/crm/features/mobile-app/

User Reviews

Freshsales is praised for easy setup, a clean UI, strong sales CRM capabilities, and good value. However, recurrent update-caused bugs, inconsistent mobile experiences, usability frustrations, and analytics reliability are the most mentioned downsides across multiple reviews.

Pros

Very easy to configure and use; no programming required.
Clean, intuitive UI and generally user-friendly experience compared with competitors.
Strong, comprehensive sales CRM features and functionality.
Good value for money; affordable relative to alternatives.

Cons

Frequent bugs and instability after updates; new bugs often appear with bug-fix releases.
Mobile app quality issues across iOS/Android (crashes, navigation problems, landscape/orientation bugs on tablet, difficulty handling emails).
Usability concerns; perceived as not very intuitive or easy to navigate in places (basic actions hard to perform).
Analytics and reporting data can be inaccurate or unreliable, with delays in data syncing and broken/incorrect groupings.

Recent reviews

I’ve spent the last month doing a comprehensive review of sales CRMs as we transition away from Oracle NetSuite due building our own financial backend on blockchain. I looked at Freshsales, Salesforce, HubSpot, Zoho, Insightly, Pipedrive & Pipeline. I discounted Salesforce early due to it complexity, cost to maintain and need for developers. Next I dropped Pipedrive and Pipeline because I could not attach the same person to many entities. I then built out Freshsales, HubSpot, Zoho & Insightly. I tried to use each one. All are capable CRMs. I then discounted HubSpot, great for marketing but not as good for sales. Insightly is just not modern enough. Do that Freshsales & Zoho. I fully built out both and the further I got into the more Freshsales rose to the top. So focusing only on Freshsales I am very impressed with all its features and ease of use. No programming has been needed yet and I have been able to fully configure it myself . The more I use it the more I like it. I rarely take the time to leave a comment, but Freshsales is a great product. Well done.

by Pa*****, 2026-01-02

They updated their app a month ago, that update completely broke the app for us (cannot use most of the time). Our production outage issue, a month later, still unassigned. Terrible.