Bold360

Search in Bold360 with just a click.

What is Bold360?

'Bold360' is a customer service AI that supports your employees round the clock. Integrated with natural language processing, it empowers employees to self-serve. The Bold360 Chrome Extension enhances this functionality by facilitating easy search and topic suggestions in the Bold360 Knowledge Base without leaving your browser.

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Extension stats

By: Bold360

View on Chrome Web Store

Users: 644

Version: 1.0.9 (Last updated: 2022-11-21)

Creation date: 2020-04-29

Risk impact: Very low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 3

Permissions:

activeTab
contextMenus
scripting
storage

Size: 198.66K

Email: no*****@genesys.com

URLs: Privacy policy

Ranking

# 37274 ▼ 138

Other rankings

#11580 in Tools ▼ 162 #108 in natural language processing keyword 25 ▲ 5 #150 in base keyword 4 ▲ 4

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Bold360 ai is your relentless warrior when it comes to helping your company’s customer-facing employees. It never sleeps, never talks back, never goes on holiday; always ready to help. And with natural language processing, Bold360 ai helps employees solve their own problems anytime.

With the Bold360 Chrome Extension you can search for answers in your Bold360 Knowledge Base with just a click, or immediately suggest additional topics to your Knowledge Base Manager.

Note: You need a Bold360 subscription to use this Chrome Extension.