Search in Bold360 with just a click.
What is Bold360?
'Bold360' is a customer service AI that supports your employees round the clock. Integrated with natural language processing, it empowers employees to self-serve. The Bold360 Chrome Extension enhances this functionality by facilitating easy search and topic suggestions in the Bold360 Knowledge Base without leaving your browser.
Extension stats
By: Bold360
Creation date: 2020-04-29
Risk impact: Very low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
Size: 198.66K
Email: no*****@genesys.com
URLs: Privacy policy
Ranking
# 35826
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Extension summary
Bold360 ai is your relentless warrior when it comes to helping your company’s customer-facing employees. It never sleeps, never talks back, never goes on holiday; always ready to help. And with natural language processing, Bold360 ai helps employees solve their own problems anytime.
With the Bold360 Chrome Extension you can search for answers in your Bold360 Knowledge Base with just a click, or immediately suggest additional topics to your Knowledge Base Manager.
Note: You need a Bold360 subscription to use this Chrome Extension.
Extension safety
Risk impact
Bold360 does not require any sensitive permissions.
Risk likelihood
Bold360 has earned a fairly good reputation and likely can be trusted.
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