Max Contact Agent Extension

Forces the browser to the front of the screen when the user is in a Not Ready or Dispositioning status and there is a call in queue.

Max Contact Agent Extension - Boost Your Call Alert Awareness!

The 'Max Contact Agent Extension' is an efficient Chrome plugin developed especially for Max Contact users. The extension is orchestrated to immediately pull the browser into the user's view when there's a call in the queue, particularly during 'Not Ready' or 'Dispositioning' statuses. Designed with the busy call center environment in mind, this essential tool ensures communication efficiency by keeping the user aware of pending calls, greatly enhancing workflow and productivity.
Install from Chrome Web Store

Extension stats

Users: 607
23
Version: 1.0 (Last updated: 2020-03-04)
Creation date: 2020-03-04
Risk impact: High risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • activeTab
  • storage
  • declarativeContent
  • webNavigation
  • notifications
  • tabs
Size: 11.57K

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

Plugin for Max Contact to allow the browser to be pulled into the agent view when a call is in queue.

Extension safety

Risk impact

Max Contact Agent Extension requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Max Contact Agent Extension has earned a fairly good reputation and likely can be trusted.

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