Max Contact Agent Extension

Forces the browser to the front of the screen when the user is in a Not Ready or Dispositioning status and there is a call in queue.

What is Max Contact Agent Extension?

The 'Max Contact Agent Extension' is an efficient Chrome plugin developed especially for Max Contact users. The extension is orchestrated to immediately pull the browser into the user's view when there's a call in the queue, particularly during 'Not Ready' or 'Dispositioning' statuses. Designed with the busy call center environment in mind, this essential tool ensures communication efficiency by keeping the user aware of pending calls, greatly enhancing workflow and productivity.

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Stats

By: MaxContact

View on Chrome Web Store

Users: 560 ▼ -32

Version: 1.0 (Last updated: 2020-03-04)

Creation date: 2020-03-04

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

activeTab
storage
declarativeContent
webNavigation
notifications
tabs

Size: 11.57K

Email: ch*****@maxcontact.com

URLs: Privacy policy

Stats date:

Chrome-Stats Rank

# 36870 ▼ 721

Other rankings

#25766 in Workflow & Planning ▼ 47 #52 in contact keyword 31 ▲ 3 #75 in agent keyword 52 ▲ 1

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

Plugin for Max Contact to allow the browser to be pulled into the agent view when a call is in queue.

Safety

Risk impact

Max Contact Agent Extension is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Max Contact Agent Extension if you trust the publisher.