CXone Agent WebRTC Extension
CXone Agent WebRTC Extension
CXone Agent WebRTC Extension - Reliable Softphone Solution
The 'CXone Agent WebRTC Extension' is a specially designed Chrome extension that provides an advanced softphone experience. It transfers the audio path out of the browser application, ensuring increased reliability. This extension ensures that active audio with any customer isn't jeopardized, even when the CXone Agent is refreshed or unforeseen closure occurs, making it an indispensable tool for smooth and uninterrupted customer service.
Extension stats
Manifest V3
Permissions:
- offscreen
Size: 376.83K
Email: ch*****@niceincontact.com
URLs: Privacy policy
Full description: See detailed description
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
User reviews
by 
Carlito Santos, 2024-12-02
Carlito Santos, 2024-12-02 by 
Israel, 2024-08-15
Israel, 2024-08-15 by 
Andre Fontinhas, 2024-05-15
Andre Fontinhas, 2024-05-15Extension safety
Risk impact
CXone Agent WebRTC Extension does not require any sensitive permissions.
Risk impact analysis details
- Low Request access to the following domains:
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of CXone Agent WebRTC Extension. Use it at your own risk.
Risk likelihood analysis details
- High This extension has low user count. Unpopular extensions may not be stable or safe.
- Medium **** ********* *** ******* ** *** **** * ******* *** ******* *** *** ** ****** ** *****
- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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