Direct Express® Mobile Android

Direct Express® Mobile

By: Fifth Third Bank App
Direct Express® is a prepaid debit card offered to federal benefit recipients

Overview

Google Play Store
Downloads
2,325,064 ▲ 14.52K
Data as of 2026-08-09
Rating:
4.64 +872
(190,657)
Version:
9.3
Last updated: 2026-05-18
Ranking
#40,602 ▲ 78
Overall
Category rank
#96 ▼ 12
Finance (Free)

Features & Capabilities

The Direct Express® Mobile app offers a secure and convenient way for federal benefit recipients to manage their prepaid debit cards. Designed exclusively for cardholders whose card numbers start with 533248, this free app allows users to check balances, review transaction history, and access their funds anytime from their mobile devices. By automatically depositing federal benefits directly to the card account, users avoid the hassle of paper checks.

With the app, cardholders can make purchases wherever Debit MasterCard® is accepted, withdraw cash at ATMs, get cash back at stores, and even purchase money orders at the U.S. Post Office. Note that cardholders with cards starting with 511563 should download the specific app designed for those cards to ensure optimal functionality and security.

User Growth & Download Statistics

App Privacy & Security
By:
Fifth Third Bank
Downloads:
2,325,064 14.52K
Rating:
4.64
(190,657) 872 new ratings
Version:
9.3 Last updated: 2026-05-18
Version code:
493
Creation date:
2021-12-04
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.READ_PHONE_NUMBERS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
  • android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
  • android.permission.BLUETOOTH Moderate risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
    • See more
Size:
68.19MB
Email:
DE*****@comerica.com
URLs:
Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-08-09
Compare stats and ranking:

Ranking

# 40,602 ▲ 78
Other rankings
#96 in Finance (Free) ▼ 12

Other platforms

Apple
Direct Express® Mobile (v9.1.6)
4.80 (220,475)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Fifth Third Bank
Google Play Store
https://play.google.com/store/apps/details?id=com.usdirectexpress.mobileapp
Email:
DE*****@comerica.com

User Reviews

User reviews are largely positive about ease of use and spending tracking, with notable drawbacks including sign-up glitches and crashes, limited in-app dispute functionality, and occasional customer-service access issues. Overall, the app is seen as secure and helpful, but onboarding reliability and maintenance could improve.
Pros
  • Easy to use with a simple interface
  • Helps track spending and shows exactly where money goes
  • Card locking feature adds security
  • Clear visibility of charges, including unrecognized transactions
  • Overall reliable and safe experience
Cons
  • Sign-up issues, especially calendar/expiration date not accepted
  • App crashes or freezes when entering data and occasional login problems
  • Cannot dispute transactions inside the app; need to contact support
  • Customer service can be hard to reach or may have long wait times
  • Occasional password/login access problems
Recent reviews
The call is secure, the app is great.Ellen open and I like your calling anytime
by RI*****, 2026-07-28
not a good card. I switched to Chime
by Wi*****, 2026-07-27
View all user reviews ›

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