District Direct

Name: District Direct
Rating: 4.6290956 (7622 reviews)
Author: Washington, DC DHCF

By: Washington, DC DHCF

Apply for food, cash, and medical benefits on the go!

Features & Capabilities

District Direct, formerly known as District First, is a convenient Chrome extension for District of Columbia residents to apply for and manage public benefits such as food, cash, and medical assistance. This tool streamlines the process by eliminating the need to wait in lines or be on hold.

With District Direct, users can complete and submit applications, renew existing benefits, upload verification documents, check case status, update contact information, report changes in circumstances, and receive push notifications for important deadlines. The extension also allows viewing and printing of real-time notices and letters, making benefits management simple and accessible from anywhere.

User Growth & Download Statistics

App

By:

Washington, DC DHCF

Downloads:

108,555 324

Rating:

4.63

(7,622) 25 new ratings

Version:

2.5.22 Last updated: 2025-12-15

Version code:

152

Creation date:

2020-05-15

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

85.52MB

Email:

di*****@dc.gov

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 207,003 ▼ 501

Other platforms

District Direct (v2.5.22)

4.70

(20,934)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Washington, DC DHCF

Google Play Store

https://play.google.com/store/apps/details?id=com.dhs.dc.access

Email:

di*****@dc.gov

Website:

https://dhs.dc.gov/

User Reviews

User reviews show District Direct offers real convenience and benefits access, with several praising its informativeness and productivity. However, reliability is a major pain point: users report frequent crashes, log-in failures, and the app not working; updating contact details or documents can fail or be blocked by grayed-out fields and upload errors; and overall performance feels slow. Some users also raise data-security concerns. The app’s positives are evident, but recurring stability, data-handling, and security issues suggest urgent bug fixes and better QA are needed.

Pros

Convenience to complete tasks and apply for benefits without visiting offices
Access to benefits (e.g., SNAP/TANF) via the app
Informational and productivity tool that helps users stay updated
Ease of use for some users, including those who are not computer literate
Overall positive sentiment with multiple users calling it excellent/great

Cons

Frequent crashes and the app often does not work, with login/authentication failures
Inability to update essential personal information or save changes; forms show grayed-out fields and uploads fail
App is slow and has performance issues
Security/privacy concerns about data being hacked or exposed