Overview

Features & Capabilities

District Direct (formerly District First) provides a secure way for District residents to apply for and manage food, cash, and medical benefits available in the District of Columbia. No more waiting in lines or on hold - access benefits anytime, anywhere.

With the District Direct app, you can complete and submit applications, recertify, upload verification documents, view case status, update contact information, report changes, receive push notifications for deadlines, and view notices in real time. Download the app today and get benefits at your fingertips.

User Growth & Download Statistics

By:
District of Columbia Government, Department of Human Services
Rating:
4.70
(21,820)
111 new ratings
Version:
2.5.24 Last updated: 2026-07-12
Version code:
888025468
Creation date:
2020-06-14
Compatible devices:
Size:
88.68MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-11
Compare stats and ranking:

Other platforms

Android
District Direct (v2.5.24)
110,924 4.62 (7,837)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
District of Columbia Government, Department of Human Services
Apple Apps Store
https://apps.apple.com/us/app/district-direct/id1510033236

User Reviews

Users praise the app’s ease of use and travel-saving benefits but repeatedly report sign-in and password reset problems, instability and crashes, and core submission/upload failures. Data-entry/verification errors further hinder progress. Overall sentiment is mixed; when it works, it’s helpful, but reliability is a major recurring issue.
Pros
  • Easy to use interface with clear navigation.
  • Saves trips to a service center by handling tasks digitally.
  • The app concept is valuable and has the potential to streamline processes.
Cons
  • Frequent sign-in and password reset failures.
  • Frequent crashes, glitches, and loading issues.
  • Inability to submit applications or upload documents due to errors.
  • Data entry and verification errors that prevent correct information being saved or edited.
Recent reviews
I appreciate the District Direct and thoughtful inventors of this service. It’s not always easy to get to the offices when you’re disabled and unemployable due to past non compliant corporations not being accountable for unsafe work environments. I am permanently injured physically and mentally from past work experiences over worked with no lasting health benefits or compensation. Due to the government not holding them responsible and want us to get on food stamps and Medicaid. Thanks for the convenience and support on this app. I appreciate the compassion and understanding.
by Yo*****, 2026-07-25

My account has been closed due to improper mailing and on top of that frustrating situation my account was closed and now that I’ve did my part I still haven’t received anything from the direct team telling me what to do next
by tt*****, 2026-07-24
View all user reviews ›

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