District Direct

Name: District Direct
Rating: 4.7 (20934 reviews)
Author: District of Columbia Government, Department of Human Services

By: District of Columbia Government, Department of Human Services

Health & Fitness

Features & Capabilities

District Direct (formerly District First) provides a secure way for District residents to apply for and manage food, cash, and medical benefits available in the District of Columbia. No more waiting in lines or on hold - access benefits anytime, anywhere.

With the District Direct app, you can complete and submit applications, recertify, upload verification documents, view case status, update contact information, report changes, receive push notifications for deadlines, and view notices in real time. Download the app today and get benefits at your fingertips.

User Growth & Download Statistics

App Privacy & Security Task Management Data Accessibility

By:

District of Columbia Government, Department of Human Services

Rating:

4.70

(20,934) 102 new ratings

Version:

2.5.22 Last updated: 2025-12-21

Version code:

880703297

Creation date:

2020-06-14

Compatible devices:

Size:

96.16MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 11,265 ▼ 17

Other rankings

#16 in direct link keyword 11 ▼ 6

Other platforms

District Direct (v2.5.22)

108,555 4.63

(7,622)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

District of Columbia Government, Department of Human Services

Apple Apps Store

https://apps.apple.com/us/app/district-direct/id1510033236

User Reviews

Users praise the app’s ease of use and travel-saving benefits but repeatedly report sign-in and password reset problems, instability and crashes, and core submission/upload failures. Data-entry/verification errors further hinder progress. Overall sentiment is mixed; when it works, it’s helpful, but reliability is a major recurring issue.

Pros

Easy to use interface with clear navigation.
Saves trips to a service center by handling tasks digitally.
The app concept is valuable and has the potential to streamline processes.

Cons

Frequent sign-in and password reset failures.
Frequent crashes, glitches, and loading issues.
Inability to submit applications or upload documents due to errors.
Data entry and verification errors that prevent correct information being saved or edited.

Recent reviews

I’ve been trying to get the same issue fixed for over a week. And IT is obviously not reading the tech-support tickets that are being sent. I’ve put in two IT tickets. I’ve called multiple times I’ve even had a customer service representative try to label my tech-support tickets as urgent and that they need to read them all the way through they’re not so at this point I can’t even get into my account to get rid of section on my food stamps and it’s been over a week. I haven’t had access to food for over a week. thank you reading is fundamental and the problem could’ve been fixed. Had you simply read the ticket in the first place but I am out here starving because you guys are too lazy to READ