Supportwire

SupportWire is the live chat platform for startups — with an AI support agent built in.

Reply to customers from your pocket. Get rich push the second a message lands. Hand off repetitive questions to Kal, our AI agent, who answers from your docs, URLs, screenshots, and PDFs — every reply cited back to the source.

WHY TEAMS PICK SUPPORTWIRE

• Live chat widget loads in under 100ms
• Native Android with rich push notifications
• AI agent (Kal) trained on your knowledge sources
• Cited answers — links back to source on every reply
• Conversations, tasks, customers, and team in one app
• Multi-organization support from a single login
• Built for solo founders and small teams, not enterprises

WHAT YOU CAN DO IN THE APP

• Read and reply to live conversations in real time
• Triage tickets, assign teammates, leave internal notes
• View full customer context — past chats, plan, history
• Track tasks tied to conversations
• Manage multiple organizations from one account
• Search across every conversation instantly
• Tune Kal's behavior and knowledge sources
• Capture product ideas and feedback from customers

BUILT BY SKCRIPT

SupportWire is built by Skcript, a software studio that has shipped customer-facing tools since 2013. We were the customer — solo founders replying at midnight, tired of paying rent to bloated helpdesks. So we built the support tool we wished existed.

PRICING

Free plan available. Paid plans start at $29/month. Sign up at supportwire.app.

PRIVACY

Your data stays yours. No training on your conversations without consent. Full privacy policy at supportwire.app/legal/privacy-policy.

LANGUAGES

English, Arabic, Spanish.

SUPPORT

Email support@supportwire.app or chat with us at supportwire.app — yes, we use SupportWire to run SupportWire.