GoRespond - WhatsApp for Team

GoRespond — WhatsApp Inbox for Your Business

Bring your entire customer support team into one shared WhatsApp inbox. GoRespond lets your agents view, reply to, and manage WhatsApp conversations from a single mobile app — no more missed messages, no more juggling multiple phones.

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KEY FEATURES
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📥 Shared Team Inbox
All incoming WhatsApp messages land in one place. Every agent on your team sees the full conversation history, with real-time updates so nothing slips through the cracks.

💬 Full Conversation Threads
View and send text, images, videos, audio, and documents — just like a native WhatsApp experience, but built for business teams.

🤖 AI-Powered Reply Suggestions
Speed up your response time with AI-generated reply suggestions tailored to each conversation.

⚡ Quick Replies
Type "/" to instantly pull up pre-saved quick reply templates and respond to common questions in seconds.

👥 Multi-Agent Assignment
Assign conversations to specific team members. Agents can filter the inbox by their own assigned chats, keeping everyone focused on what matters to them.

🏷️ Labels & Filters
Organise conversations with custom labels and filter by status (open, closed, archived), assigned agent, or label — so your team always knows exactly where things stand.

📱 Multiple WhatsApp Accounts
Manage several WhatsApp business numbers from a single app. Switch between accounts instantly from the inbox header.

📇 Contact Management
Keep a full directory of your customers. Add notes, email addresses, and phone numbers. Organise contacts into colour-coded groups and bulk-import via CSV.

🔔 Smart Push Notifications
Get notified the moment a new message arrives. Customise notification sounds, mute alerts, and set quiet hours so you're only interrupted when it matters.

🔒 Secure Google Sign-In
Log in quickly and securely with your Google account. No separate password to remember.

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WHO IS IT FOR?
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GoRespond is built for small and medium businesses that use WhatsApp to communicate with customers — whether you're in customer support, sales, or client management. If your team shares a WhatsApp number and needs a better way to stay on top of conversations, GoRespond is for you.

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GETTING STARTED
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1. Sign in with your Google account
2. Connect your WhatsApp Business number through the GoRespond platform at gorespond.io
3. Invite your team — and start responding together

Learn more at gorespond.io