Novus Service

Novus Service is a powerful multi-branch CRM and service management application designed for organizations that manage teams, tasks, and service operations across multiple locations.

Built for Admins, Managers, and Staff, the app provides a streamlined way to organize tasks, manage branches, assign work, and track team performance in one centralized platform. Whether you manage a small team or multiple service branches, Novus Service helps keep your operations organized, efficient, and connected.

Secure Login & Role-Based Access

Novus Service provides secure authentication with role-based access to ensure that each user has the appropriate permissions within the system.

Admin
• Full system access including branch, staff, and task management
• Monitor and control overall operations

Manager
• Manage teams and assigned branches
• Create, assign, and monitor tasks

Staff
• View assigned tasks
• Update task progress and track daily work

Multi-Branch Management

Manage operations across multiple service branches with ease.

• Create and manage service branches
• View branch details and information
• Filter dashboard data by branch
• Monitor tasks and staff per location

Task Management System

Organize and track work efficiently with a powerful task management system.

• Create and assign tasks to staff members
• Set task priority, category, and deadlines
• Track Today’s Tasks, Pending Tasks, and Overdue Tasks
• Reassign tasks when necessary
• Update task status and progress
• View tasks in calendar format

Smart Dashboard

The dashboard provides a quick overview of all important activities.

• Branch overview and activity summary
• Today’s tasks summary
• Pending task count
• Overdue task tracking
• Quick access to key actions

Staff Management

Easily manage your team and their roles.

• Add new staff members
• Assign roles such as Manager or Staff
• Attach staff members to branches
• Upload profile photos
• View staff details and assigned tasks

Task Calendar & Scheduling

Plan and organize tasks with the built-in task calendar.

• View tasks by date
• Schedule upcoming work
• Open task details directly from the calendar

Overdue Task Monitoring

Stay on top of delayed work with a dedicated overdue task list.

• View overdue tasks with deadlines
• Easily identify tasks that require attention
• Paginated list for managing large numbers of tasks
• Open task details directly from the list

Notifications

Receive important updates directly within the app.

• Task assignment notifications
• Task status updates
• System alerts and reminders

Account & Security

Your account information is protected with secure authentication and account management features.

• Secure login system
• Change password functionality
• Safe logout and session management

Key Features

• Multi-branch CRM management
• Task assignment and tracking
• Pending and overdue task monitoring
• Staff management with role control
• Task calendar and scheduling
• Real-time dashboard insights
• Secure login and password management
• Role-based access for Admin, Manager, and Staff

Novus Service helps teams stay organized, productive, and connected while managing business operations efficiently.