Track New

Track New – Complete Service Management CRM for Repair & Service Centers

Track New is a powerful Service Management CRM designed for mobile phone repair shops, electronics service centers, appliance repair businesses, and multi-branch service organizations. Manage customer repairs, service jobs, billing, payments, technicians, and branch operations from a single platform.

Whether you operate a single service center or multiple branches, Track New helps streamline your workflow, improve customer communication, and increase operational efficiency.

KEY FEATURES

Service Job Management

Create, assign, and track repair jobs from check-in to delivery. Monitor service status including Pending, In Progress, Waiting for Parts, Completed, and Delivered.

Customer Management

Maintain a centralized customer database with service history, device details, contact information, and repair records.

Multi-Branch Management

Manage multiple branches from one account. Get real-time visibility into branch performance, service jobs, and customer activities.

Role-Based Access Control

Support for multiple user roles including Super Admin, Admin, Branch Manager, Technician, Receptionist, and other staff roles. Ensure secure access based on responsibilities.

Billing & Invoice Management

Generate invoices, track payments, manage delivery records, and maintain accurate financial transactions.

Push Notifications

Receive instant notifications for new service requests, status updates, customer activities, and important business alerts.

Customer Communication

Keep customers informed about repair progress and service updates through automated notifications and messaging integrations.

Business Insights & Reports

Monitor service performance, branch activities, technician productivity, and business growth through detailed reports and dashboards.

Fast & Reliable Experience

Designed for speed and efficiency with a modern user interface, real-time synchronization, and smooth navigation.

WHO CAN USE TRACK NEW?

• Mobile Phone Repair Shops
• Electronics Service Centers
• Appliance Repair Businesses
• Computer & Laptop Service Centers
• Multi-Branch Service Organizations
• Service Managers & Business Owners

WHY CHOOSE TRACK NEW?

✓ Manage your entire service operation in one platform
✓ Improve customer satisfaction with faster service updates
✓ Track repairs and payments efficiently
✓ Secure cloud-based data management
✓ Real-time synchronization across branches
✓ Reduce manual paperwork and operational errors
✓ Works seamlessly with your existing Track New account

Track New helps service businesses simplify operations, improve team productivity, and deliver a better customer experience.

Download Track New today and take complete control of your service center operations.