Libellule

Libellule transforms a smartphone into a remote assistance channel using augmented reality. A technician in the field shares what they see live; an expert, wherever they are, observes and guides them in real time. No more unnecessary travel: expertise arrives on-site in seconds.

WHAT THE APP OFFERS

- Live, hands-free video calls from the phone's camera.

"See what I see" view sharing: the remote expert accesses the real-time feed of the intervention.

- Annotations and visual guidance to point, indicate a gesture, and ensure safe handling.

- Contact list to directly reach the right expert or support.

- Complete interaction history: review every past session.

- Integrated support request, without leaving the app.

- Customizable user preferences.

WHO IS IT FOR?

Libellule is designed for field teams that require immediate expert support:

- Industrial maintenance and mobile technicians
- Energy, telecoms, infrastructure
- Technical support and after-sales service
- Remote training and mentoring

BENEFITS

- Reduced expert travel and associated costs.

- Faster incident resolution, even on the first intervention.

- Knowledge transfer between experts and junior technicians.

- Traceability of interventions thanks to the history log.

SECURITY

Enhanced authentication and encrypted storage of sensitive data.

Information and activity logs are accessible only to authorized personnel.

Libellule is a solution published by Evotech Africa. For a demonstration or company deployment, contact us through the application.