WGN Admin: Manajemen ISP

WGN Admin is the official administration dashboard application for WGN Network operators and internal staff, powered by the Billix platform—a cloud-based ISP management solution for internet service providers in Indonesia.

This application is specifically designed to make it easier for ISP admin teams to manage daily business operations directly from their smartphones, without having to open a laptop or computer.

─ ... • View billing details and payment history per customer
• Send notifications directly to customers

💰 Billing & Payments
• Monitor monthly bills in real time
• Confirm manual and automatic payments
• Generate bulk bills for multiple customers at once
• Report revenue and billing statistics

🌐 Network Monitoring (OLT)
• Real-time OLT and ONT status
• Monitor optical signal (Rx/Tx dBm) per customer
• Register and configure new ONTs
• Automatic alerts when signal problems occur

🔔 Push Notification Gateway
• Send push notifications to admin and staff devices
• Blast notifications based on roles, groups, or all active users
• Use pre-defined message templates
• Schedule notification delivery

🎫 Support Tickets
• Create and manage customer trouble tickets
• Assign tickets to field technicians
• Real-time chat within tickets
• Monitor the status of problem resolution

🏷️ Vouchers & Hotspots
• Generate and print Hotspot vouchers
• Manage voucher stock by package
• Monitor voucher usage

👥 Team Management
• Manage staff accounts (admin, technician, sales, partner)
• Set access rights per role
• Monitor team activity

📊 Dashboard & Reports
• Active, new, and churn customer statistics
• Monthly revenue graphs
• Sales team performance reports

────────────────────────────────────────
REQUIREMENTS
─ ... • An active internet connection is required
• A valid WGN Network admin account
• Android 7.0 (API level 24) or later