Liner: ChatGPT AI Copilot for Web&YouTube&PDF

PLEASE READ BEFORE GETTING! I recently had a frustrating experience with this AI service's customer support regarding an incorrect subscription charge. I intended to subscribe to the Professional Monthly Plan but was billed for an annual plan instead. Despite reaching out to support to confirm my plan and receiving an unclear confirmation email, I was unexpectedly charged 300 HUNDRED DOLLARS for an annual plan instead of the $25.99 monthly fee. I requested a refund for the unauthorized ANNUAL charge, not the monthly fee post-triaI, intending to pay for the $25 fee. Despite providing all necessary documentation, their response was unhelpful and failed to address my concern. This lack of clear communication and poor customer service has left me very dissatisfied. I never sign up for annual subscriptions for services like this since I am in school and will not use them the entire year, so having my preference changed was very upsetting. This whole experience has been extremely disappointing because I enjoyed using LINER for annotating pdf documents for school and enjoyed using the professional plan features. There is no phone number to call and speak to an actual person so the only communication is through email. When speaking through email they were no help and only kept suggesting that I can change my subscription preference next term which would be a year from now. I urge the company to improve their customer service and communication practices. According to other reviews, I am not the only one that has encountered this, so this is something on the companies end. Until then, I cannot recommend their service.

유용한 프로그램입니다. 다만 크롬 확장프로그램에서 삭제를 하였는데도 삭제가 안된 상태로 원상복귀되는 문제가 있는데, 어떻게 해결하나요? 쿠키삭제 등 여러방법을 시도했으나 먹통입니다.